Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Deren Naicker is listed as Information Technology Operations Manager at Columbus Technologies, a with 36 employees, based in Durban, Kwazulu-Natal, South Africa. AeroLeads shows a matched LinkedIn profile for Deren Naicker.
Deren Naicker previously worked as Customer Service Manager - IT infrastructure at Columbus Technologies and Support Engineer at Datacentrix. Deren Naicker holds Lenovo Certified, Information Technology from Datacentrix.
This section adds company-level context without repeating Deren Naicker's masked contact details.
Review company-level records connected to Deren Naicker before choosing the right outreach path.
I have an excellent understanding of business requirements, processes and administration. Given my extensive experience in the IT industry and my responsible nature and work ethic I have been afforded many opportunities to learn new concepts and to grow with the improvements and constant changes in my working environment. I enjoy the stimulation and sense of achievement of contributing to, and being part of a successful team, whilst also being capable and comfortable with working efficiently on my own.I have been in the position of working directly with customers throughout my working career which has seen me gain, to a great extent, excellent customer service skills and people skills. I’ve also received in-depth technical knowledge in studying part-time and obtaining a Network Engineering Diploma. Having both technical and inter-personal skills has seen me been given more responsibilities in a short space of time, which I relished and this has enhanced my ability to excel professionally.Being a loyal, dedicated individual who always gives 110% to any task, I strongly believe that these qualities together with the extensive industry experience and training I have gained will enable me to ensure success at the highest level for both the organization as well as in a personal capacity.
Listed skills include Management, Microsoft Technologies, It Service Management, Hp Proliant, and 26 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Durban Area, South Africa
I.T Infrastructure and Operational management support to the Health Systems Trust. Health Systems Trust (HST) is a leading force in the South African public health arena. Established in April 1992 on the brink of democracy in South Africa, HST has played a significant role in the evolution of the new national health system.
Durban Area, South Africa
Information Technology & Services, Automation and Management for enterprise wide Contract Administration, Document Management, SAP Connectors for Contract Management Automation and Management for IT Administration eg: Asset Management, Licence Management, Infrastructure Management, Patch Management, Inventory/Scanner Technology, Service Provider Automation Consulting ServicesSpecialtiesIT Automation, Contract Management/Administration Automation
Durban Area, South Africa
Datacentrix is a South Africa-based black empowered company that provides full high performing and secure ICT (information and communication technology) solutions to the country's corporate and public services sectors. Its comprehensive offering ranges from the core areas of infrastructure and business solutions, to outsourcing and other related IT services, positioning it as a strategic long term partner of choice to customers. The company listed on the JSE Securities Exchange in 1998 and operates from regional branch offices in Samrand, Cape Town, Port Elizabeth, East London and Durban. For more information, please visit www.datacentrix.co.zaSpecialtiesInformation Technology, Managed Services, Business Solutions, ECM
• Country-wide support in all major business hubs including Durban, Cape Town and Gauteng• Ongoing server, desktop and network support as per Service Level Agreement• Building key business relationships with all clients and suppliers.• Actively responding to calls and communicating with clients• Working with the support team to ensure problems are handled professionally and resolved within SLA• Assisting First line and field engineers when 2nd line assistance is required.• Liaising with Account managers daily to improve service levels with clients.• Liaising with Sales and accounts for new/repaired hardware
Durban Area, South Africa
• Coaching, Developing and managing Technical agents. • Responsible for managing day-to-day operations regarding workflows within agreed SLA.• Resource and workflow management daily via CRM tool Workplace.• Manage day to day operations in the support center.• Managing SLA’s using tools and resources available.• Managing Contact/Call center in absence of the SDM• Meetings with key stakeholders, service delivery managers, project manager and engineers.• Responsible for supervising various projects and deadlines.• Assist in recruitment for the technical department.• Managing Customer Satisfaction daily , extracting data from Survey• Produce a weekly written report on team performance for the SD Manager.• Daily and Weekly SLA reporting to produce in weekly Stakeholder Meetings.• Manage other projects directed by the process management team.• Build key business relationships with all clients and managers.• Design and implement technical and operational processes in line with best practices• Handle High Level Escalations and manage the problem life cycle.• Implement ISO 9001 Standards across the business.
Other employees you can reach at columbussa.co.za. View company contacts for 36 employees →
David Torres
Colleague at Columbus TechnologiesAlhambra, California, United States
View →
MM
Mduduzi Mnguni
Colleague at Columbus TechnologiesCity Of Johannesburg, Gauteng, South Africa
View →
NP
Nomcebisi Phindani
Colleague at Columbus TechnologiesCity Of Cape Town, Western Cape, South Africa
View →
DP
David Pierce
Colleague at Columbus TechnologiesLas Vegas, Nevada, United States
View →
DC
Daniel Cole
Colleague at Columbus TechnologiesLinwood, New Jersey, United States
View →
EY
Edward Young
Colleague at Columbus TechnologiesBowie, Maryland, United States
View →
LO
Luis Ortiz
Colleague at Columbus TechnologiesLos Angeles Metropolitan Area, United States
View →
PK
Patty Kain
Colleague at Columbus TechnologiesAurora, Colorado, United States
View →
RP
Rob Penney
Colleague at Columbus TechnologiesCity Of Johannesburg, Gauteng, South Africa
View →
AA
Adolphe A. Bom
Colleague at Columbus TechnologiesColumbia, Maryland, United States
View →
Quick answers generated from the profile data available on this page.
Deren Naicker works for Columbus Technologies.
Deren Naicker is listed as Information Technology Operations Manager at Columbus Technologies.
Deren Naicker is based in Durban, Kwazulu-Natal, South Africa while working with Columbus Technologies.
Deren Naicker has worked for Columbus Technologies, Datacentrix, Global Network Solutions, and Bizworks.
Deren Naicker's colleagues at Columbus Technologies include David Torres, Mduduzi Mnguni, Nomcebisi Phindani, David Pierce, and Daniel Cole.
You can use AeroLeads to view verified contact signals for Deren Naicker at Columbus Technologies, including work email, phone, and LinkedIn data when available.
Deren Naicker holds Lenovo Certified, Information Technology from Datacentrix.
Deren Naicker is listed with skills including Management, Microsoft Technologies, It Service Management, Hp Proliant, Troubleshooting, Hardware, Dell Poweredge Servers, and Systems Management.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts