Vp, Domestic Franchise Development
Directed all U.S. real estate and construction activities for new restaurant development and existing restaurant remodels. Led and managed process of restaurant sales between Church’s domestic franchisees, including all elements of selection and on-boarding of new franchisees. Built and maintained trusting relationships with franchisees, and served as business liaison between the franchise community and the company. Key responsibilities and accomplishments include:1) Improved and streamlined new restaurant site selection process, including feedback to franchisees, reporting, presentation materials, and internal committee approval procedures. Over 30 sites presented and approved, and 21 new restaurants opened.2) Developed and led new restaurant pipeline process to ensure growth goals were established and met. 3) Developed a reporting process, communication plan, and incentive program for company’s remodel program, and teamed with Operations, Finance, and Legal departments to enforce the brand standards. Over 200 remodels completed.4) Collaborating with Operations and Legal departments, streamlined the process for the review, approval, and on-boarding of new franchisees. 12 new franchisees approved, resulting in 52 new restaurant development commitments.5) In partnership with Operations, Legal, and Finance departments, enhanced the process for approving restaurant sales between franchisees and company. 35 transactions completed impacting over 250 restaurants, including the refranchising of 70 company-owned restaurants.6) Through open communication, teamwork, and servant leadership style, improved culture within Development Team.