M D. Email & Phone Number

Los Angeles, California, Us

I scope, plan and implement company-wide technology change to improve security, increase automation and reduce costs. I find better solutions to enable people to manage their work instead of their tools.

Los Angeles, California, Us

Montreal, Quebec, Ca

Design and implementation of UNIX/Linux high availability environments.Provide resource and capacity planning, infrastructure implementation and end to end application provisioning and management for enterprise environments both internal and external.Development and administration of security policies and procedures real time monitoring & response to physical, logical and network driven events.Triage incoming work requests, engage, assign and escalate when necessary.Submit and complete scheduled outage work via Change Management process.Management and configuration of Virtual Server Environments.

Montreal, Quebec, Ca

I work with internal metrics to develop and improve process for increased responsivenessI coordinate both field and remote resources to ensure transport infrastructure issues are resolvedI manage mean time to repair and am responsible for escalation of ongoing and repeat issuesI maintain, repair, spare or replace remote field site alarm units monitoring transport facilitiesI am the surveillance and alarm subject matter expert in the Automated Network Recovery agile scrum team

Montreal, Quebec, Ca

Managed resource and information coordination to resolve business & enterprise customer issuesWorked to update and implement new departmental process database and website interfaceCoordinated interdepartmental efforts to resolve physical and programming issues

Montreal, Quebec, Ca

Responsible for installation of new devices, copper & fiber circuits.Monitored & maintained both physical and environmental security of enterprise infrastructureEmergency response to fault and alarms 24/7

At Dramis, I provided business communication solutions, network cabling, wireless networking, network consultation and optimization. Dramis is a full-service provider of Avaya, NEC, Panasonic, Belden, and Panduit products.

Responsible for resolution of enterprise IT infrastructure issues, working primarily for EMEA & APAC businesses as an IT systems engineer with CenterBeam I was tasked with identifying issues in complex hardware and software systems. Experienced in custom tools and IT solutions for variety of industries including: Property Management, Recruiting/Staffing; Retail; Manufacturing; Software Development; Financial Reporting & Planning; Distribution/Logistics; Health Care; and more. I also served as an onsite customer IT resource for managed upgrades, and implementation.

Norwalk, Connecticut, Us

Responsible for large, multiple state sales territory on east coast of the US, responsible for maintaining current accounts, and cultivating new business opportunities with decision makers, influencers, and C-level executives. I participated in Lean Six Sigma process projects and earned my Green Belt.

Armonk, New York, Ny, Us

While with IBM I began as a software solutions engineer, added customer warranty entitlement responsibilities, and took on intranet development responsibilities for processes, intra-departmental contacts and links, leveraging lean and six sigma DMAIC metholodogies.