Dolly Pathak Email & Phone Number

Gurugram, Haryana, India

Senior Analyst - Business OperationsOverview - Responsible for End to End credit controlling & management of selected customers portfolio. Support the delivery team to ensure the business operations run smoothly and timely manner.Prepare MIS and roll out to Manager to report the status of work.Business Operations- AR & Credit Control• Extracting the data from different tools and collating all to make weekly/monthly dashboards.• Review PO/contracts and… Show more Senior Analyst - Business OperationsOverview - Responsible for End to End credit controlling & management of selected customers portfolio. Support the delivery team to ensure the business operations run smoothly and timely manner.Prepare MIS and roll out to Manager to report the status of work.Business Operations- AR & Credit Control• Extracting the data from different tools and collating all to make weekly/monthly dashboards.• Review PO/contracts and raise the invoices as per milestones.• Debit & Credit Note adjustment as per requirements.• Advance Payment received, bad debts provision & write-off information share and reconcile with F&A team, proper approval archive for write-off.• Track Intercompany transactions for inter-billing.• Track the invoices payment and schedules with customers.• Manage and track AR mailbox with in SLA agreed.• Cash application and offset the invoices, reconcile the O/S invoices.• Manage and update the new invoices in outstanding invoice sheet.• Follow-up with customers for outstanding dues.• Track all monies received against the dues, reconcile with remittance advise.• Interact with relevant cross-functional teams and customer for respective dependencies on data (Partner Account Manager, Regional Manager, ADM).• Tracks, monitors and communicates project progress against the project plan, scope of work and milestones, prepare RCA on escalations.• Respond on high level escalations in a timely, informative, and professional manner. Show less

Delhi, India

• Prepare monthly reports of Collections and Shipments status.• Responsible and manage key accounts.• Support in collecting of overdue balances.• Track the shipment status and update them on tools also report to customers.• Billing, collection, dispute management and handling customers queries.• Setup up calls with the clients on a regular basis to see if they have any issues with the invoices.• Generate and track weekly aging reports• Validate Purchase Orders &… Show more • Prepare monthly reports of Collections and Shipments status.• Responsible and manage key accounts.• Support in collecting of overdue balances.• Track the shipment status and update them on tools also report to customers.• Billing, collection, dispute management and handling customers queries.• Setup up calls with the clients on a regular basis to see if they have any issues with the invoices.• Generate and track weekly aging reports• Validate Purchase Orders & Invoice.• Analysis and Follow-ups of pending invoices.• DSO Management. Show less