Dolly Guadalupe Email & Phone Number

Chesterfield, Missouri, United States

United States

Remote

● Providing superior customer service to borrowers on the phone, on chat, and via email. ● Assisting borrowers over the phone with student loan questions. ● Completing Income Driven Repayment plan applications for borrowers. ● Taking payments over the phone for borrowers.● Helping borrowers to choose the best repayment plan option. ● Escalating calls to CERT (Customer Experience Response Team) when necessary.● Trained in Public Service Loan Forgiveness (PSLF) program… Show more ● Providing superior customer service to borrowers on the phone, on chat, and via email. ● Assisting borrowers over the phone with student loan questions. ● Completing Income Driven Repayment plan applications for borrowers. ● Taking payments over the phone for borrowers.● Helping borrowers to choose the best repayment plan option. ● Escalating calls to CERT (Customer Experience Response Team) when necessary.● Trained in Public Service Loan Forgiveness (PSLF) program, Chats/Emails, Military program. Show less

Cocoa, Florida, United States

July 2019 - February 2020● Screened calls received.● Scheduled appointments with counselors or the JuvenileAssessment Case manager.● Scheduled clients for the Civil Citation program.● Made copies of documents and created files.● Helped prepare the meeting room for meetings/Civil Citationclass.● Ordered supplies for the office and programs.

Cocoa Beach, Florida, United States

● Performed receptionist, secretarial, and clerical duties.● Received and maintained files; reviewed documents forsufficiency, obtained necessary signatures, and maintainedfollow-up.● Compiled and typed school attendance, reports, or othermaterials from rough draft, general instructions, or copy.● Received and processed students’ registration, absences, andtardies, making sure the contents on computer matcheddocuments.● Assisted students and the general… Show more ● Performed receptionist, secretarial, and clerical duties.● Received and maintained files; reviewed documents forsufficiency, obtained necessary signatures, and maintainedfollow-up.● Compiled and typed school attendance, reports, or othermaterials from rough draft, general instructions, or copy.● Received and processed students’ registration, absences, andtardies, making sure the contents on computer matcheddocuments.● Assisted students and the general public, in person or by phone. Show less

Viera, Fl.

● Delivered excellent service by going above and beyond to helpcustomers.● Answered the phone to assist customers who called.● Handled customer orders (cake orders, bread orders, etc).● Demonstrated knowledge of food products.● Ensured customers received the freshest products possible.● Responsible for ensuring the correctness of temperatures.● Handled and stored products properly.

Orlando, Florida, United States

Worked the Garde Manger station, making salads, nachos, flatbreads, as well as creating dressings for several of our salads, and sauces for several of our dishes.

Orlando, Florida, United States

Part of the production team for Les Chefs de France at Epcot. Was in charge of making crepes, preparing crepe batter, jams, assembling macarons, creating mousses, among other pastries.

Orlando, Florida, United States

Worked in several countries around the world at Epcot International Food & Wine Festival, including Brazil, Argentina, Australia, Africa, and Singapore.

Bachelor'S In Science, Psychology

Psychology, B.S. degree. Graduated in May 2022 after a hiatus from college.

Associate Of Arts (A.A.), General Studies

Began General A.A. degree at Valencia College, completed General A.A. degree at Eastern Florida State College.

Associate Of Arts And Sciences - Aas, Culinary Arts/Chef Training