Dominic Cocco, Mba Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

• Take primary responsibility for key commercial partnerships/accounts, delivering stellar YoY account growth across current clientele.• Build stakeholder relationships, evangelize business, brand, and offerings, and exceed client satisfaction goals from the C-suite on down, engineering robust networks that expand brand awareness and make it easy for partners to do business; capitalize on networking and relationship-building opportunities by visiting clients and attending industry events as needed.• Prove value as a strategic and consultative partner, leveraging deep expertise in healthcare market research, customer needs, and company capabilities.• Discover hidden needs, creative solutions, and business opportunities to demonstrate unique understanding of client businesses and create stickiness with MedSurvey; understand clients’ market positions, competitive landscape, points of difference, and product/service. • Monitor and adjust to evolving client requirements, capitalizing on every opportunity to drive cross-sales, revenue expansion, and new-product adoption.• Advocate client interests organization-wide, establishing product fit that outpaces competition; inspire excellent customer service and a client-centric, outcome-driven attitude.• Secure business by owning the bidding process and authoring thoughtful proposals that address customer needs and position MedSurvey as a best-in-class partner.• Orchestrate successful delivery of numerous sophisticated customer projects; oversee execution to ensure all projects are delivered on-time, within budget, and to the highest standards of quality. • Spearhead success of delivery teams by clearly communicating project scope, objectives, timelines, and potential challenges; correctly cost projects to ensure achievement of targeted margin percentages; join forces to proactively address challenges and make the best decision for both the client and business.

1111 Street Rd #300, Southampton, Pa 18966

• Helmed high-performing team of sales support specialists, providing guidance, training, performance evaluations, and biweekly one-on-one meetings to enhance productivity and ensure consistent delivery of high-quality support services.• Administered Feasibility Team and trained Sample Department employees • Steered training sessions and workshops to refine product knowledge, sales techniques, and customer service skills, increasing sales effectiveness and customer satisfaction.• Optimized project management activities by composing strategies, coordinating operations, handling communications, triaging priorities, and delegating workflows.• Directed project feasibility research and data visualization for Pharmaceutical and Market Research clients; conducted market research and competitive analysis to discern industry trends, market opportunities, and customer needs, providing valuable insights to the sales team for targeted sales campaigns; lent insight to Pharmaceutical clients on patients, medical devices, drugs, and physicians.• Defined project feasibility using partner and internal samples in concert with proven statistical and research methodologies; maintained panels to ensure utilization of the most relevant sample. • Devised and executed sales strategies to facilitate achievement of revenue targets, increasing sales 15% within first year of tenure. • Designated and monitored KPIs for sales support initiatives, streamlining processes and boosting efficiency.• Connected with cross-functional teams across the Sales, Marketing, and Research departments to align sales support activities with market research objectives and optimize client satisfaction.• Championed partner acquisition and prospecting through networking and travel; directed contact between partners and Business Development Team; onboarded partners by developing rate card agreements.

1111 Street Rd #300, Southampton, Pa 18966

1111 Street Road Southampton Pa 18966

• Evaluated project feasibility using partner and internal samples and developed quotes for Healthcare, Pharmaceutical, and Life Sciences Market Research clients.• Ideated strategies for research projects and conducted project management communications and operations.• Administered samples/panels, ensuring the most relevant sample was used; matched Client Lists from panel. • Analyzed data and derived cogent, actionable insights.• Brought in new partners through networking, research, and travel, as well as directing contact between partners and Sales Team.• Forged and administered positive, sustainable partner relationships.

1111 Street Road Southampton Pa 18966

• Studied Healthcare, Pharma, and Life Sciences Market Research project feasibility through internal resources and vendor/partner consultations; commissioned sample partners for project launches.• Charted course for qualitative and quantitative research with excellent project partnering strategies. • Ascertained internal feasibility capabilities through panels and research; assessed feasibility for target lists.

950 W Valley Rd #2700, Wayne, Pa 19087

• Demonstrated advanced customer service and communication skills, making 75+ phone calls daily to recruit market research study candidates. • Educated 15+ new employees in qualitative research for use in recruiting.• Authored Excel productivity organization documents for use by management.• Completed customer quality assurance, verifying satisfaction and participation.• Meticulously audio-checked transcribed word files for imperfections.

Master Of Business Administration - Mba

Bachelor’S Degree, Business Management

Activities and Societies: Baseball