- Management and implementation of a large security program enhancing SOXCompliance across the organization involving 300+ customers, across multipleleadership verticals.- Operational process improvements by redesigning onboarding processes, proof ofconcepts for enhanced functionality, and increased operational efficiencies byleveraging reporting tools.

Privileged Access Management Architect and Consultant, adept at providing solutions to varying customer sized environments by implementing on-premise and cloud based architecture, across multiple industry verticals.

Responsible for delivery of the digital transformation and strategic roadmap in the Middle East region for RSALaunched a refreshed customer experience and e-commerce platform in H1 for UAE

▪ Part of the founding members in the IT team▪ Digitization – Strategy planning & budgeting, identifying and defining business solution needs and roadmap▪ Stakeholder Management – Day to day interaction with Sales, Operations, Underwriting, Finance, Product from requirements to delivery▪ Project/Program Management - Responsible for delivery of 2 products in Production with another 2 products aligned for release in the next couple of months▪ Vendor management (3 local vendors, development done at offsite locations)

Part of the founding members in the IT team, with the company from startup stage to ensuring business go-liveDigitization ▪ Digitization and automation of operational processes using technology viz., voice recognition, ocr/icr, scanning, bots for self-service, e-KYC, UPI, eInsurance, cloud, AI▪ Understanding of digital strategy and roadmap for customer experience and online sales journey. Leveraging analytics to identify and close fallout stages of a customerStakeholder Management▪ Business relationships with all levels of stakeholders from executive to CXO▪ Reporting metrics at CXO levelProject/Program Management▪ Driving RFP for development and support services by evaluating technologies and solutions available▪ Creating and tracking project plans, detailing all tasks associated with the project including resource allocation across multiple projects▪ Identify requirements, vetting requirements and system design, overseeing project implementation (documentation, development, testing, deployments), transition to BAU▪ Projects – Sales portal, Mobile sales tool, Aggregator integration, Campaign management, SEO, Broker integration, Complaint management, from requirement analysis to go-liveProcess Management▪ Process improvements, including changes to the CR management process, project planning and tracking process and the overall testing process▪ Documentation improvements, implementing a structured and organized approach to documentation of all artifacts of the project leading to a smooth transition to BAU, minimizing impact to businessBAU▪ Stabilization of core applications and implementation of multiple products across the core stack▪ Change request management (averaging more than 10 CR’s a month)▪ Project implementation, simultaneous BAU for 10 months, ensuring stability and improvements are implemented with minimal impact to business▪ Defining and ensuring SLA’s are metVendor management (6 local vendors – peak team 35 resources)

Project manager for - IISL – India Index Services & Products Limited provides services, products and professional services - DotEx - The data and info-vending products of NSE are provided through DotEx International LtdThe role covered the following -▪ Project status with all stakeholders ▪ Defining scope, planning, defining activities, defining quality control checks with the team ▪ Risk identification and mitigation, resource cost and budget identification with the delivery team▪ Requirements gathering with the client, impact analysis and design for changes in the system▪ Reviews – estimation, impact, code, test cases▪ Identifying improvement areas (performance, user interface, audit trail, debugging)▪ Mentoring the team in terms of technical skills and implementation methodsConsultant with Cigna TTK Health Insurance Company Limited covering -▪ Technical consultant – Identify integrations points and methods, gaps in existing system▪ Vendor management – Liaise with various vendors and regional teams to ensure proper integration takes place and schedules are not affected due to integration concerns▪ Research – Provide analysis on various products and aid in selection of the same to meet business requirements