Providing Interim Leadership as Chief People Officer for Children’s Hospital of the King’s Daughters.

Provide executive level Consulting and Interim Leadership for all areas of Human Resources within Healthcare Organizations.

The Duke Raleigh system is comprised of a 186-bed hospital and eight affiliated specialty clinics with 1,800 employees serving the greater Wake County, NC area.In this executive leadership role reporting to the CEO, I shaped and directed the people strategy for the organization, directing end-to-end employee services, with strategic responsibility for workforce and organizational planning, employee relations, talent management and leadership, recruitment, benefits, compensation, HRIS, labor relations, payroll, and learning and development. In addition to my human resources team of 14, I at various times held leadership responsibility for other departments, including Patient Experience, Environmental Services, Public Safety, and Dietary, in addition to the Volunteer Services Auxiliary. Notable achievements:►Guiding the organization through a major transition from a community hospital to a leading regional care provider with multiple specialty centers delivering best-in-class patient care.►Transforming the culture through rewards, diversity, and talent management initiatives, elevating employee engagement and winning designations as a “Best Place To Work” by Modern Healthcare and the Triangle Business Journal.►Playing a strategic role in reducing turnover in the nursing department by double digits over a 2-year period, partnering with the Chief Nursing Officer to enhance onboarding and support within the department.►Creating the hospital's Leadership and Development team, which delivered training and succession planning, and enhanced employee loyalty through the implementation of career ladder and continuing education programs.►Reducing workers’ compensation expenses by 30% through the creation of innovative “back-to-work” programs, safety education, accelerated injury reporting, and an end-to-end redesign of high–risk nursing work processes.

As Human Resources Director, I was promoted to build out and elevate the human resources function, transitioning the organization from a 2-person administrative team into a full-service strategic people services department. I managed all aspects of HR, including employee relations, recruitment, benefits, compensation, and several corporate administration functions. Notable achievements:►Establishing the strategy and operational framework for the human resources department, which consisted of selling the vision, hiring the HR team, and implementing key processes to build and support the changing culture.►Driving workforce change management following the hospital's sale from HCA to Duke, and the subsequent change from a for-profit entity to a nonprofit system, driving and maintaining workforce alignment and engagement.