Don Tapper Email & Phone Number

Woodstock, Georgia, United States

Direct day to day workflow of the Cybersecurity Team with 7 direct reports. Staff is composed of architects, engineers, and administrators who directly support the cybersecurity programs for over 250 clients in diverse industries. Develop, implement, and support multiple managed security services. Oversee the internal cybersecurity program by providing project management, architecture assessments, security recommendations, policy and procedure creation, and business continuity instruction to other business units.

United States

Led infrastructure projects for clients via needs assessment, systems analysis/design, implementation, as well as issue analysis and resolution. Developed and optimized configuration management processes to boost efficiency and keep operations scalable and agile for changing demands.

Woodstock, Ga

Assembled and coached a high-performing team by providing coaching and professional development opportunities. Established and sustained professional relationships with clients via onboarding, initial training, and ongoing support. Created and employed technology standards across client environments to minimize support expenditure and optimize client experience for over 250 client’s diverse industries.

Woodstock, Georgia, United States

Directed day to day operations of a cross-functional engineering team, that was responsible for designing and delivering disaster recovery solutions that meet recovery time and recovery point objectives for all critical business systems. Coordinated the maintenance and modifications of systems to ensure client SLAs were met. Created detailed reports that were sent to internal management and external stakeholders regarding the status of the IT disaster recovery program including annual reporting, audit report responses and customer requests.