Don Hocker Email & Phone Number

Sterling Va

Systems Engineer for Central and Eastern Region: Responsibilities include Pre-Sales support for South Central, Midwest, and Eastern Regions, to include Florida-Georgia areas. Assist sales force in assessing business requirements design of primary storage, backup, archiving, and DR solutions. Generation of technical proposals, project scopes, and deliverables, by assessing best practices, use of existing and legacy systems, gap analysis, and process engineering. Perform onsite and virtual… Show more Systems Engineer for Central and Eastern Region: Responsibilities include Pre-Sales support for South Central, Midwest, and Eastern Regions, to include Florida-Georgia areas. Assist sales force in assessing business requirements design of primary storage, backup, archiving, and DR solutions. Generation of technical proposals, project scopes, and deliverables, by assessing best practices, use of existing and legacy systems, gap analysis, and process engineering. Perform onsite and virtual assessment of Enterprise Storage, Backup/Recovery (NetBackup), and Storage Virtualization environments. Performed onsite and virtual presentations of products and solutions to customers for solving critical business issues. Additionally, performed ongoing training for the sales force on all aspects of the IT and storage industry, including new products, partner solutions and industry trends. Direct business efforts focusing on providing storage networking at hardware and software levels during initial installs, upgrades, and support opportunities. Further responsibilities include demonstrating software for Backup, Archiving, Storage Management, and services to customers and Adexis Sales Support Teams.Responsible for assisting in the research, evaluation, configuration, and customer education, in new Small Business and Enterprise Storage Area Networks technologies as viable solutions to include best practices. To include Storage Virtualization, Deduplication, Archiving, Content Management, VTL, and related Storage technologies in iSCSI, NAS, SAN and/or DAS environments as well as Fabric Switch Topologies, HBA's, Hubs, Routers and an array of Fibre Channel connectivity devices. Show less

• 3 Years Project Management, Development, and Support of $9Billion dollar DOD/Air Force C130 Gunship Paperless Litigation (CIRT, Contract Issues Resolution Team).• 14 Years Sales Engineering Mid and Enterprise Level Storage Solutions, EMC, HDS, NetApp, HP, Raidtec, and Others • 10 Years Sales Engineering NetBackup Backup Solutions • 8 Years installing and configuring NetBackup Solutions • 3 Years Data Deduplication Solutions• EMC CLARiiON – OEM SE Accreditation•… Show more • 3 Years Project Management, Development, and Support of $9Billion dollar DOD/Air Force C130 Gunship Paperless Litigation (CIRT, Contract Issues Resolution Team).• 14 Years Sales Engineering Mid and Enterprise Level Storage Solutions, EMC, HDS, NetApp, HP, Raidtec, and Others • 10 Years Sales Engineering NetBackup Backup Solutions • 8 Years installing and configuring NetBackup Solutions • 3 Years Data Deduplication Solutions• EMC CLARiiON – OEM SE Accreditation• Symantec NetBackup – OEM SE Accreditation • NetApp – OEM SE Accreditation• Trained in Symantec (KVS) Enterprise Vault Design and Deployment• 5 years experience supporting Sun Microsystems Enterprise systems using Solaris and SunOS.• 5 years supporting Microsoft Windows based hardware and software.• 4 years Testing and Evaluation of Fibre Channel Storage Arrays, Switches and Host Bus Adapters Show less

Responsibilities included pre-sales configuration support of Storage Area Networks for Sales, and account managers throughout the U.S. Configure, support, and demonstrate CreekPath software, equipment and services to customers and investors. Completed customer presentations, develop and teach basic classes on Small business and Enterprise Storage Area Networks, to include Primary and Backup storage needs, Fabric Switch Topologies, HBA’s, Hubs, Routers and other Fibre Channel connectivity… Show more Responsibilities included pre-sales configuration support of Storage Area Networks for Sales, and account managers throughout the U.S. Configure, support, and demonstrate CreekPath software, equipment and services to customers and investors. Completed customer presentations, develop and teach basic classes on Small business and Enterprise Storage Area Networks, to include Primary and Backup storage needs, Fabric Switch Topologies, HBA’s, Hubs, Routers and other Fibre Channel connectivity devices. Designed and assist in procurement and installation of CreekPath interoperability lab, for testing and evaluation of SAN components. This included the evaluation and interoperability testing of Raid Subsystems, controllers, Tape Drives/Libraries, Switches, Hubs, HBAs, Routers, Bridges, SAN management, Backup, Fail-over, and Replication software. Log and report discrepancies to vendor engineers, coordinate, implementation of lab and field fixes. Responsible for reproducing and isolating customer problems and issuing ECOs, and implementing necessary fixes. Primary technical support for all East Coast ISP installations such as Exodus data center. Research and apply Fibre Channel Cable, equipment, and software standards. Primary engineer in design of CreekPath System’s, SSP SAN offering. This function includes evaluation of customer storage capacity requirements, creation of Fibre Channel Network solution drawings. Creation of slides for technical, and management level presentations, demonstrating the solutions, availability, connection, performance, and scalability attributes.Equipment and Software implemented and supported, includes, Brocade Switches, XioTech Magnitude RAID Subsystems, Sun 220, 240, 450, e4500s, Dell 6450, 4400, 2450, servers. Crossroads 4250, PathLight SAN Gateways/Routers, Veritas NetBackup 3.2/3/4 (SAN Master, Client, Library, SSO, Media Server), Volume Manager, Solaris 6/7/8, NT 4.0, WIN 2000. Show less

Responsibilities include pre-sales configuration support for Channel and OEM account managers. Configure, support, and demonstrate Raidtec equipment at trade shows and on-site customer evaluations. Evaluate customer OS and network environment for compatibility and storage capacity requirements. Responsible for all evaluation product support, including customer assistance with technical and engineering issues. Test and configure Fibre Channel, SCSI, and Network Attach RAID… Show more Responsibilities include pre-sales configuration support for Channel and OEM account managers. Configure, support, and demonstrate Raidtec equipment at trade shows and on-site customer evaluations. Evaluate customer OS and network environment for compatibility and storage capacity requirements. Responsible for all evaluation product support, including customer assistance with technical and engineering issues. Test and configure Fibre Channel, SCSI, and Network Attach RAID subsystems for production purposes. Configure and tested Fibre Channel PCI cards and enclosures with new source codes and hardware, and report discrepancies to engineering. Responsible for reproducing and isolating customer problems and implementing necessary fixes. Primary technical support for USAF Wright Patterson AFB litigation support project. Designed, procured and installed current Raidtec WAN/LAN configuration, to include MS BackOffice, Windows NT/95/98 products, Goldmine 4.0 Cisco Routes (ISDN), and Raidtec Ultra SCSI. Responsible for supporting, configuring and automating all Raidtec internal and remote daily operations for 23 users, while maintaining all other responsibilities. Responsibilities include, aligning databases to reflect OEM and Channel sales territory maintain all e-mail and communications functions, purchase of all needed software and hardware for areas such as test, production, office operations, sales inventory, and finance. Show less

Lead engineer and analyst in creating current Imaging Document Management System (IDMS) standards and procedures utilized at Wright Patterson Air Force Base and the Department of Justice for litigation support. Assisted in researching and writing technical court document for submitting Optical and magnetic standards for overcoming "Hear Say Evidence" rules. Configured and installed a 40,000 page per day document imaging system, on an HP/UX platform. Utilizing Excalibur ADPR (Adaptive… Show more Lead engineer and analyst in creating current Imaging Document Management System (IDMS) standards and procedures utilized at Wright Patterson Air Force Base and the Department of Justice for litigation support. Assisted in researching and writing technical court document for submitting Optical and magnetic standards for overcoming "Hear Say Evidence" rules. Configured and installed a 40,000 page per day document imaging system, on an HP/UX platform. Utilizing Excalibur ADPR (Adaptive Pattern Recognition), BTG’s distributive OCR processing, and Xerox Image Scan engine, in an enterprise-networked environment. Responsibilities included tuning kernel parameters, modifying shell scripts, coordinating software implementations and upgrades, server administrative and configuration management. Equipment included HP-K450 HP/UX 10.20, (#20) HP 725s, (#10) UltraSparc Stations, Kodak 550 Scanners Kodak printers, 1.4 TB Raidtec RAID 5 storage, and ADT 2Tb backup system. Show less

**Consultant for customer project managers— provided configuration, implementation, and procedure guidelines for large-scale networking imaging systems. Provided services to 88 CG, in areas such as detailed materials listings for server, client, and network installation, baseline change request documentation, and system implementation plans and test procedures. Provided input as required for logistics, security, training plans, configuration, implementation, and procedure guidelines for… Show more **Consultant for customer project managers— provided configuration, implementation, and procedure guidelines for large-scale networking imaging systems. Provided services to 88 CG, in areas such as detailed materials listings for server, client, and network installation, baseline change request documentation, and system implementation plans and test procedures. Provided input as required for logistics, security, training plans, configuration, implementation, and procedure guidelines for large-scale network imaging system. Primary source for implementing of imaging standards and procedures at Wright Patterson Air Force Base. Researched, configured and conducted the implementation of a 20, 000 page per day document imaging system. This system is hosted on an HP/UX platform; with Raidtec’s RAID 5 SCSI solutions, Legato Networker Unix/NT, ATL’s DLT tape jukebox. , Utilizing Excalibur’s ADPR (Adaptive Pattern Recognition) software, BTG’s distributive OCR processing, and Xerox Image Scan engine, in an enterprise networked environment. **Research Analyst Feb 2, 1993 – Jan, 1994Assisted in the operation of the Management Information Systems Technology Support Service Desk (MISTS). Provided customer support to All-in-1 users, connecting users to Automated Management System (AMS) All-In-1 accounts via Ethernet or broadband networks, including trouble-shooting problems with connections and print queues. Reported repair requests to technicians using and established trouble reporting tracking system. Assisted users with questions on INFOCEN VAX networks utilizing the Defense Data Network (DDN), Telnet and FTS2000 communication links. Duties require a general knowledge of VAX 8650’s and advance DCL’s. **Senior Field Service Representative Dec 1992 – Feb 1993Duties included installation, configuration, troubleshooting, and repair of LAN and WANs. Analyzed and repaired hardware and software which included Novell, UNIX, Os2, and Microsoft operating systems. Show less

· Installed first Point of Sales system for Denny's in Ohio, Pennsylvania area, and worked 60-hour weeks as