I’m a financial services remediation leader with strong experience in designing and executing complex remediation programs across large organisations. I create remediation strategies that deliver tangible outcomes against business objectives. I build, lead and motivate high-performing teams, and create exceptional workplace cultures. I also have extensive experience in overseeing managed service providers. I’m strongly driven by transparency and accountability, and am a critical thinker with the ability to analyse complex business problems and create viable, implementable solutions. I exercise sound judgement, make confident decisions, and bring a practical, pragmatic approach. I’m also an experienced influencer and strong negotiator, who builds effective relationships with executive leadership and business stakeholders. Further, I’m experienced in liaising with industry regulators, and have extensive knowledge of the regulatory environment. I have specialist expertise in remediation, alongside deep experience in investments, life insurance, superannuation and unit trusts in both direct and advice-driven environments.My areas of speciality include:► Leadership► Remediation► Financial Services► Program Management► Critical Thinking► Strategic Design► Innovation and Continuous Improvement► Financial Acumen► Stakeholder Engagement► Risk Management
Listed skills include Financial Services, Project Management, Relationship Management, Leadership, and 16 others.