Don Powers Email & Phone Number

Serving in a consulting role as a Systems Analyst for IDX/GE CentricityBusiness (now Athena Healthcare, Optum ClaimsManager, Allscripts Touchworks and EDI Services with expertise in legacy support, requirement gathering and analysis, skilled with a wide variety of healthcare system components and development for applications in multiple domains.

Virginia Beach/Norfolk/Chesapeake Va

Applications/System Analyst Consultant GE Centricity ​10/2017 to CurrentTEK Systems 676 Independence Pkwy STE 210 Chesapeake, VA 23320Client: Sentara HealthcareApplications/System Analyst Consultant GE Centricity​08/2016 to 12/2017Optimum Healthcare IT Consultants - 1300 Marsh Landing Pkwy #105, Jacksonville Beach, FL 32250Client: University of California Irvine Physicians Billing Group (PBG)• Centricity Business (BAR) Enterprise Task Manager (ETM) and Transaction Editing (TES) systems (EDI) Eligibility Setup & Maintenance (EDI) Claims• Responsible for maintaining the GE Centricity TES (Transaction Editing System) and the Optum Healthcare ClaimsManager products. Both systems are healthcare billing claim edits that warn users of potential billing issues. Created custom edits for both systems.• Ensure network, system and data availability and integrity through preventative maintenance and upgrades of both the TES and ClaimsManager systems.• Provide documentation on first level troubleshooting of processes to help desk and high end users as well as front end users.• Consistently meets deadlines and requirements for all production projects and work orders.• Manage creative projects from conception to completion while meeting the expectations of both outside vendors and company policy.• Experienced and knowledgeable with the GE Centricity Billing and accounts Receivable• Daily duties include but not limited to: Claims reconciliation, Report queries for all systems supported, Claims billing, Electronic ERA posting, Automatic transfers and write-offs, User incident support (via ticketing system), TES and ClaimsManager edit creation and Month-End close books in GE Centricity Business.

Orange County, California Area

• Centricity Business (BAR) Enterprise Task Manager (ETM) and Transaction Editing (TES) systems.• Daily maintenance of Huron Stockamp TRAC - Reporting daily, weekly and monthly user productivity tracking system via individual user's electronic workfiles. User login creation and password resets.• Implementation and testing of Huron Stockamp TRAC system upgrade and server migration..• Responsible for maintaining the GE Centricity TES (Transaction Editing System) and the Optum Healthcare ClaimsManager products. Both systems are healthcare billing claim edits that warn users of potential billing issues. Created custom edits for both systems.• Ensure network, system and data availability and integrity through preventative maintenance and upgrades of both the TES and ClaimsManager systems.• Provide documentation on first level troubleshooting of processes to help desk and high end users as well as front end users.• Consistently meets deadlines and requirements for all production projects and work orders.• Manage creative projects from conception to completion while meeting the expectations of both outside vendors and company policy.• Experienced and knowledgeable with the GE Centricity Billing and accounts Receivable• Daily duties include but not limited to: Claims reconciliation, Report queries for all systems supported, Claims billing, Electronic ERA posting, Automatic transfers and write-offs, User incident support (via Service-Now ticketing system), TES and ClaimsManager edit creation and Month-End close books in GE Centricity Business.

Kansas City, Kansas

•Responsible for maintaining the GE Centricity TES (Transaction Editing System) and the Optum Healthcare ClaimsManager products. Both systems are healthcare billing claim ‘scrubbers’ that warn users of potential billing issues.•Ensure network, system and data availability and integrity through preventative maintenance and upgrades of both the TES and ClaimsManager systems.•Provide documentation on first level troubleshooting of processes to help desk and high end users.•Implement company policies, technical procedures and standards for usage, reports and access of TES and ClaimsManager.•Work with the Operations group on strategic planning for development practices to support future projects.•Consistently meets deadlines and requirements for all production projects and work orders.•Manage creative projects from concept to completion while managing outside vendors.•Monitor both TES and ClaimsManager performance and provided statistical report for both real-time and historical measurments.•Provide methodologies for future upgrades and development within the TES and ClaimsManager platforms.•Experienced and knowledgeable with the GE Centricity Billing and accounts Receivable (BAR) and Enterprise Task Manager (ETM) systems.•Involved in implementation and testing of over ten practice systems and upgrades.

Overland Park

•Instrumental in implementing five practice management systems.•Oversaw the daily billing and electronic claim processing.•Wrote the billing procedures for the billing department and handled all rejections reports pertaining to electronic filing.•Set up and maintained electronic remit and electronic funds transfer.•Daily duties also included: Deposit and lockbox rejections, reporting from all five practice management systems, HIPAA Security and handled the safety compliance for the practice.