Don Warren Email & Phone Number

Winchester, Va

Founder & primary technical contact of Warren Systems, Inc., a computer sales, service and consulting firm in Winchester, Va., in operation for 30+ years. Responsible for management of day to day operations, sales, marketing, and technical problem-solving of all types. Full service support & repair of all brands of computer equipment and peripherals. Designed, installed and supported local & wide area networks & associated equipment for numerous businesses in the surrounding area. Specified, installed & maintained Environment Monitoring System for US Census Bureau, Suitland Maryland. Partnerships & authorizations include Microsoft, HP, Western Digital, Intel Technology Provider Gold, Cisco Small Business Certified, Cisco Select Certified, and Sangoma

Fairfax, Virginia

Management of Service Department providing technical services to 300+ physicians offices throughout D.C., Maryland, and Virginia. Managed multiple technicians supporting SCO Unix, SCO Xenix, Windows, Novell Network, Concurrent DOS & MP/M based Medical Manager Practice Management systems. Control parts inventory & sourcing, departmental hiring, and evaluations. Authorized for SCO, Novell, AST Research, Wyse, Okidata & Alps. Managed subsidiary company operations (Prism Systems, Inc.) for 2 years in Winchester Va, supporting physicians offices in the Shenandoah Valley region of Virginia.

Provided technical support to service representatives and end-users. Supported and maintained in excess of 2000 pieces of data processing equipment under maintenance agreements. Developed and presented formal technical proposals. Other responsibilities included technical training, and maintenance employee evaluation. Provided authorized maintenance for IBM, Compaq, Leading Edge, C.Itoh, ALR, Epson, and Zenith.

Winchester, Virginia

Responsible for all service center activities including systems installation and maintenance, support of end-users, technicians, and sales personnel. Controlled departmental purchasing and spare parts inventory. Acted as technical liaison between customers and sales force. Specialized training included IBM Connectivity, Compaq Dealer Service, and Novell Netware Products and Systems. Authorized dealer for IBM, Apple, and Compaq.

Winchester, Virginia

Responsible for repair and maintenance on numerous types of computers and peripherals. Made recommendations to customers and sales staff on system configurations, software and related peripherals. Taught classes in Microcomputer Concepts and Uses. Gained extensive experience in customer relations in this position. Authorized dealer and service center for Apple, Leading Edge, and Epson.

Winchester, Va

Part-time position allowed the opportunity to learn basic system configurations, cabling techniques, and hardware troubleshooting. Authorized dealer for Televideo and Molecular SuperMicro.

Computer Information Systems / Business Administration

Business Administration