Don West Email & Phone Number

Smithville, Mo, Us

United States

Kansas City Metropolitan Area

Kansas City Metropolitan Area

Kansas City, Missouri Area

• Built and managed a team of Solution Architects for three business units: Atlassian Application Hosting Solutions, Atlassian Consulting and Professional Services, and Content Management Systems Services (Drupal, Wordpress, Magento)• Provided support and training for the SA, Business Development, and Sales teams as well as Product and Services Sales Enablement for all teams• Developed go-to-market strategy along with our Strategic Leadership Team• Implemented and Managed our Sales… Show more • Built and managed a team of Solution Architects for three business units: Atlassian Application Hosting Solutions, Atlassian Consulting and Professional Services, and Content Management Systems Services (Drupal, Wordpress, Magento)• Provided support and training for the SA, Business Development, and Sales teams as well as Product and Services Sales Enablement for all teams• Developed go-to-market strategy along with our Strategic Leadership Team• Implemented and Managed our Sales Quoting system and Integrations with Atlassian Jira• Represented Contegix at trade shows, community events, conferences, and Atlassian User Groups• Evangelized agile business processes, Atlassian tools, and continual improvement Show less

Greater St. Louis Area

• Managed internal onboarding, technical sales and agile practice training for a team of Atlassian focused Account Executives• Managed critical partner relationships. (Atlassian and other ecosystem partners) • Promoted new products and services with strategic customers and key business partners. • Technical Account Manager for our top 10 strategic customer accounts• Developed Go-To-Market strategy alongside with our Marketing, Sales, and Engineering teams• Administrator and… Show more • Managed internal onboarding, technical sales and agile practice training for a team of Atlassian focused Account Executives• Managed critical partner relationships. (Atlassian and other ecosystem partners) • Promoted new products and services with strategic customers and key business partners. • Technical Account Manager for our top 10 strategic customer accounts• Developed Go-To-Market strategy alongside with our Marketing, Sales, and Engineering teams• Administrator and trainer for Internal Atlassian tools (Jira and Confluence) • Represented Contegix at community events, trade shows, and was a regular speaker at Atlassian User Groups and Conferences. Show less

Greater St. Louis Area

• Served as the primary technical resource for inside and outside sales representatives.• Consulted with Enterprise and SMB clients to assess infrastructure and managed service needs as well as to suggest appropriate datacenter and cloud based IT solutions. • Served as technical account contact for a wide variety of SMB and Enterprise clients across diverse verticals including marketing agencies, government and higher education, medical service providers, and software development… Show more • Served as the primary technical resource for inside and outside sales representatives.• Consulted with Enterprise and SMB clients to assess infrastructure and managed service needs as well as to suggest appropriate datacenter and cloud based IT solutions. • Served as technical account contact for a wide variety of SMB and Enterprise clients across diverse verticals including marketing agencies, government and higher education, medical service providers, and software development firms.• Architected diverse IT solutions including dedicated hosting environments, public, private, and hybrid cloud based solutions as well as disaster recovery and business continuity solutions.• Addressed functional and technical elements of RFIs/RFPs as well as vendor and security assessments.• Designed hosting solutions to meet a variety of compliance needs including HIPAA, PCI, FIPS and others.•Arranged solutions demos, delivered executive-level presentations, presented at seminars, and attended a variety of conferences and trade shows. • Developed a variety of new products to augment our core hosting and managed service options.• Authored white papers highlighting topics relevant to the managed IT hosting industry.• Created technical training curriculum for inside and outside sales representatives. Show less

Greater St. Louis Area

• Defined and coordinated operational procedures for an award winning IT hosting and managed services provider.• Serve as liaison between Sales, Provisioning, Support, DevOps, management, and external clients.• Organized and led staff meetings, provided detailed operations dashboards and summaries for internal teams and executive management.• Managed critical IT inventory levels, vendor relationships, and end-to-end supply chain• Administered Atlassian Jira and related… Show more • Defined and coordinated operational procedures for an award winning IT hosting and managed services provider.• Serve as liaison between Sales, Provisioning, Support, DevOps, management, and external clients.• Organized and led staff meetings, provided detailed operations dashboards and summaries for internal teams and executive management.• Managed critical IT inventory levels, vendor relationships, and end-to-end supply chain• Administered Atlassian Jira and related collaboration tools, developed workflows to improve procedural accuracy and quality. • Evangelized agile practices and continual improvement within the organization. Show less

Greater St. Louis Area

• Technology consulting for Computer and Industrial Technology systems integration • Specialized in the needs of STL area manufacturing businesses, product based startups and entrepreneurs• Designed and implemented custom technology solutions for clients

O'Fallon, Mo

• Designed custom wiring systems for a variety of applications• Estimated the cost of wire harnesses and cable assemblies. • Consulted with client electrical and design engineers to define needs and create custom solutions• Strategically reduced materials and labor costs by embracing new agile and lean technology, methods, and manufacturing process workflows.• Performed System Administration work for a Windows Servers and 100 workstation clients.

Bachelor’S Degree, Earth Science

Activities and Societies: Geology Club Minored in Geographic Information Systems (GIS) and English Literature

Computer And Electronics Engineering Technology

Activities and Societies: Alpha Beta Kappa Honor Society, Robotics Club, Missouri Area Robotics Society Earned my degree in Computer.