Donald Erdmann Email & Phone Number

Consultant / Regional Marketing Systems EngineerProven ability to isolate and identify root cause for system and application issues. Software Engineer with a successful history of enabling new systems, analyzing data, and optimizing site architecture. Experienced in testing both hardware and software, working closely in partnership with developers to ensure the final product met the desired requirements and specifications. Diverse experience as a Consultant, Customer Support Specialist, Senior Software Test Engineer and Endpoint Security Engi-neer provides the necessary experience to acquire new skills and knowledge required to adapt to the rapidly changing IT environment. Skills: • Root Cause Isolation • SQL queries • ITIL – Incident and Change Managment• Communication