Donald Miles Email & Phone Number

Houston, TX, US

Houston, Texas, United States

Houston, Texas Area

Systems Engineer Mitel - Responsibilities included client visits to design a solution around the customer's current / Future needs and business processes. I prepare and presented the solution using the following products MiVoice Office 250, MiVoice Business Systems, Voicemail, MiCollab Full Suite of Collaboration, MiCC Contact Center Solutions with IVR.

My responsibilities included client visits, design sessions, pricing and the evaluation of the customers business models and processes. I prepare, presented and promoted the sale of the following products Mitel MCD/vMCD, Mitel 5000, Mitel Contact Center Solution, Cisco Routers, Adtran Routers, HP Switches, Tandberg Video Conferencing units (MXP Product.

The first fifteen years at TSI, I worked in the installations department, AMC department and the Service department for voice /data applications. I also worked in the CTI department, which included the installation and service of T-1, Frame Relay, ATM and point-to-point circuit using the NewBridge 3600, 3645, 3624, 3630 and the 3612 Low Bandwidth 56/64K.

2nd Armored Cavalry Regiment (2nd ACR) Nurnberg West Germany 1980-82 Communication SpecialistThe 2d ACR was responsible for surveillance of 731 kilometers along the Iron Curtain. Its section included 375 kilometers of the border separating West and East Germany, as well as the entire 356 kilometers of the West German-Czechoslovakian border.The Regiment.

Education record

Microsoft Certified Professional (MCP)

Telecommunications Technology/Technician

Comp TIA Net+, CompTIA A+ Comp TIA Security + CTP Certification

Education record

Mitel Cloud Mitel MiVoice Business, AWV, MiCollab Mitel MiVoice Office 250 SIP School SSCA-SIP Cisco DX Series Video Conferencing.

Education record

VMware VSP-4 VMware VTSP 5.5