Clinical Assistive Personnel & ER Technician.

• Human Resource functions: Interpret and apply laws, regulations, and policies, counsel managers and employees on human resource matters. Helped develop, present and coordinate training and development. Conduct telephone screening of applicants, and conduct interviews for potential employees. Schedule candidate interviews in a timely manner, conduct either a first, second or final interview and reference checks on potential hires. Enter new hire information into company database correctly, handled new hire paperwork process and new employee orientation and initial training, and complete performance evaluations on new hires at the end of their training period, and maintain employee personnel files. • Manager Functions: Manage day to day operations. Supervise employees and make sure they are following company policies and procedures. Balance daily financial sheets, compile data and prepare reports, reconcile petty cash monthly, produce labels forms and routine letters, document corrective action forms, and execute disciplinary procedures fairly and correctly. Control Payroll budget and assist with staff recruitment. Conduct staff meetings and training sessions on a regular basis. • Customer Service Functions: Determine customer wants and needs, provide specialized information about company products, programs and services. Clarifying, explaining, and resolving controversial issues, and preparing clear and concise responses for customers.

Human Resource functions: Interpret and apply laws, regulations, and policies, counsel managers and employees on human resource matters. Helped develop, present and coordinate training and development. Conduct telephone screening of applicants, and conduct interviews for potential employees. Schedule candidate interviews in a timely manner, conduct either a first, second or final interview and reference checks on potential hires. Enter new hire information into company database correctly, handled new hire paperwork process and new employee orientation and initial training, and complete performance evaluations on new hires at the end of their training period, and maintain employee personnel files. Manager Functions: Manage day to day operations. Supervise employees and make sure they are following company policies and procedures. Balance daily financial sheets, compile data and prepare reports, reconcile petty cash monthly, produce labels forms and routine letters, document corrective action forms, and execute disciplinary procedures fairly and correctly. Control Payroll budget and assist with staff recruitment. Conduct staff meetings and training sessions on a regular basis. Customer Service Functions: Determine customer wants and needs, provide specialized information about company products, programs and services. Clarifying, explaining, and resolving controversial issues, and preparing clear and concise responses for customers.

Human Resource functions: Interpreted and applied laws, regulations, and policies, counseled managers and employees on human resource matters. Developed, presented and coordinated training and development. Conducted telephone screening of applicants, and conducted interviews for potential employees. Scheduled candidate interviews in a timely manner, conducted first, second or final interview and performed reference checks on potential hires. Entered new hire information into company database correctly, handled new hire paperwork process and new employee orientation and training, completed performance evaluations on new hires at the end of their training period, and maintained employee personnel files. Manager Functions: Managed day to day operations. Supervised employees and made sure they were following company policies and procedures. Balanced daily financial sheets, compiled data and prepared reports, reconciled petty cash monthly, produced labels forms and routine letters, documented corrective action forms, and executed disciplinary procedures fairly and correctly. Controlled Payroll budget and assisted with staff recruitment. Conducted staff meetings and training sessions on a regular basis. Customer Service Functions: Determined customer wants and needs, provided specialized information about company products, programs and services. Clarifying, explaining, and resolving controversial issues, and preparing clear and concise responses for customers.

Responsible for design and implementation of Car Connections internet sales web site and employee training.Led creative process of photo shoots, vehicle advertising specifications and written advertising material. Responsible for customer communication, including face-to face, phone, and email. Handled large daily receipts and bank deposits, Developed and delivered staff training sessions.

Responsible for design and implementation of Car Connections internet sales web site and employee training.Led creative process of photo shoots, vehicle advertising specifications and written advertising material. Responsible for customer communication, including face-to face, phone, and email. Handled large daily receipts and bank deposits, Developed and delivered staff training sessions.

Managed internet sales for Chevrolet, Cadillac and Subaru franchises. Managed a team of 7 sales professionals. Assigned sales opportunities. Monitored and reviewed sales proposals with involvement in every step of the sales process from reception to delivery, including product demonstration, test drives, negotiations, pricing, and trade values, credit report and credit history review. Assisted customers in understanding the purchase terms, budget planning and financing. Served as public relations representative to various companies and organizations, such as financial institutions. Led community activities, including vehicle safety day with the Boys and Girls Club of Salem.

Managed internet sales for Chevrolet, Cadillac and Subaru franchises. Managed a team of 7 sales professionals. Assigned sales opportunities. Monitored and reviewed sales proposals with involvement in every step of the sales process from reception to delivery, including product demonstration, test drives, negotiations, pricing, and trade values, credit report and credit history review. Assisted customers in understanding the purchase terms, budget planning and financing. Served as public relations representative to various companies and organizations, such as financial institutions. Led community activities, including vehicle safety day with the Boys and Girls Club of Salem.

• Managed internet sales for Chevrolet, Cadillac and Subaru franchises. • Managed a team of 7 sales professionals. Assigned sales opportunities. Monitored and reviewed sales proposals with involvement in every step of the sales process from reception to delivery, including product demonstration, test drives, negotiations, pricing, and trade values, credit report and credit history review. • Led creative process of photo shoots, vehicle advertising specifications and written advertising material.• Assisted customers in understanding the purchase terms, budget planning and financing. • Served as public relations representative to various companies and organizations, such as financial institutions. • Led community activities, including vehicle safety day with the Boys and Girls Club of Salem.

Responsible for inbound and outbound telephone customer service for 6 franchises. Responsible for Customer Development Center department, overseeing employee performance, including employee scheduling and training. Promoted again to Internet Sales Manager and helped develop the company's internet sales department as well as handled all electronic sales leads.

Responsible for inbound and outbound telephone customer service for 6 franchises. Responsible for Customer Development Center department, overseeing employee performance, including employee scheduling and training. Promoted again to Internet Sales Manager and helped develop the company's internet sales department as well as handled all electronic sales leads.