Reservations Consultant
Current
Feb 2022 - Present
AeroLeads people directory · profile
Donald Ross (He/Him) Email & Phone Number
I am passionate about helping people! My strengths (from CliftonStrengths) include Empathy, Connectedness, Strategic, Positivity & WOO (ask me about this one!))
at
Rocky Mountaineer
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
I am passionate about helping people! My strengths (from CliftonStrengths) include Empathy, Connectedness, Strategic, Positivity & WOO (ask me about this one!))
Location
Vancouver, British Columbia, Canada
Company size
Who is Donald Ross (He/Him)? Overview
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Quick answer
Donald Ross (He/Him) is listed as I am passionate about helping people! My strengths (from CliftonStrengths) include Empathy, Connectedness, Strategic, Positivity & WOO (ask me about this one!)) at Rocky Mountaineer, a company with 392 employees, based in Vancouver, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Donald Ross (He/Him).
Donald Ross (He/Him) previously worked as Reservations Consultant at Rocky Mountaineer and Customer Success Manager at Rival Technologies. Donald Ross (He/Him) holds Google Project Management: Professional Certification, Project Management from Coursera.
Company email context
Email format at Rocky Mountaineer
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Rocky Mountaineer
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Profile bio
About Donald Ross (He/Him)
Donald Ross (He/Him) is a I am passionate about helping people! My strengths (from CliftonStrengths) include Empathy, Connectedness, Strategic, Positivity & WOO (ask me about this one!)) at Rocky Mountaineer. Colleagues describe him as "I have been working side-by-side with Donald for almost four years at Vision Critical and can say with absolute certainty that I would work with him for many more. Donald and I have very different perspectives in many respects, but from the outset we have found that this is the optimal opportunity for collaboration and coming up with creative solutions to problems. One of Donald's strengths is his ability to see a problem/situation/circumstance through a wide lens that ensures all angles are taken into account, including anything that is not obviously related. You can be sure that every detail will be accounted for when you trust Donald with a project!" and "Donald brings a sincere desire to make things better, whether it's in work through his adept people, business and mangement skills, or in life with his genuine interest in understanding and working with people. I personally know a lot of people have improved their workplaces - and lives - by bringing Donald in."
Current workplace
Donald Ross (He/Him)'s current company
Company context helps verify the profile and gives searchers a useful next step.
Rocky Mountaineer
12 roles
Donald Ross (He/Him) work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Rival Technologies
Jun 2020 - Feb 2021
Education Program Coordinator, Hr And Operations
I do all things HR and review, change, streamline, document processes and systems within the organization.
Aug 2019 - May 2020
Education Program Coordinator
Feb 2019 - Aug 2019
Temp
Experiencing a multitude of job functions in various industries.- Received Temp of the Month (November) award.
Aug 2018 - Feb 2019
Reiki Master & Teacher | The Listener (My Side Hustle)
Reikiross
I am passionate about helping people chill out. These are busy times with so many distractions. Reiki helps you relax, supports you in getting clear, focused, happier. I am trained in Motivational Interviewing so I listen, I hear what you want and help you get what you want. The value of doing it is greater than the value of not doing it.
Feb 2008 - Jan 2019
Account Manager
Strategybox
We are an AI-powered algorithm designer, and value added reseller, for handling customer data so retail companies, and agencies, can sell more.- Streamlined processes in a new startup company to facilitate a seamless onboarding and ongoing experience for new clients- Facilitated the launch of a number of outstanding client setups- Created a training manual.
Mar 2018 - May 2018
Senior Market Community Manager
- Responsible for handling the day-to-day project work required in developing and managing online market communities in Canada and the U.S., wrote monthly newsletter communications (using HTML code), consulted on Member Support inquiries, created and launched a new onboarding initiative, managed the incentive program.- Liaised and managed the third largest.
Apr 2016 - May 2017
Senior Community Manager
- Responsible for the engagement and communications for online focus groups in Canada, the U.S., and UK. - Monitored panel health through reporting and analytics, made recommendations for increasing customer experience response rates and lowering churn, assisted in recruiting initiatives, consistently profiled respondents for sampling and client projects.
Oct 2010 - Mar 2016
Customer Success Manager
- Responsible for the client-facing activities including project management of setup, delivery and maintenance of insight communities, consultation on panel health and quality, communications and engagement, recruit initiatives, member support, incentive management and research operations. - Managed client relationships for sixteen clients, including six.
Aug 2008 - Oct 2010
Supervisor/Manager
Various In The Travel Industry
Twelve+ years of managerial experience from various agencies, small to large (global agencies included Sabre as a Product Specialist), in technical supervisory, operations, marketing communications, product specialization and human resources.
Feb 1996 - Aug 2008
Travel Consultant - Special Services
Sep 2006 - Jul 2008
Team & coworkers
Colleagues at Rocky Mountaineer
Other employees you can reach at rockymountaineer.com. View company contacts for 392 employees →
VK
Venus Khubchandani
Colleague at Rocky Mountaineer
Vancouver, British Columbia, Canada, Canada
View →
LZ
Larissa Zenjin
Colleague at Rocky Mountaineer
Richmond, British Columbia, Canada, Canada
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CG
Carole Gravelle
Colleague at Rocky Mountaineer
Canmore, Alberta, Canada, Canada
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JK
Jennifer Krack
Colleague at Rocky Mountaineer
Vancouver, British Columbia, Canada, Canada
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GV
Gerri Valle
Colleague at Rocky Mountaineer
Vancouver, British Columbia, Canada, Canada
View →
SD
Saulo De Tarso Alves Farias
Colleague at Rocky Mountaineer
Vancouver, British Columbia, Canada, Canada
View →
LM
Linda Mattioli
Colleague at Rocky Mountaineer
Kamloops, British Columbia, Canada, Canada
View →
FF
Fernanda Foschi
Colleague at Rocky Mountaineer
Greater Vancouver Metropolitan Area, Canada
View →
AF
Aileen Fricke
Colleague at Rocky Mountaineer
Canada, Canada
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TB
Tatihana Bastos
Colleague at Rocky Mountaineer
Vancouver, British Columbia, Canada, Canada
View →
Venus Khubchandani
Colleague at Rocky Mountaineer
Vancouver, British Columbia, Canada, Canada
View →
LZ
Larissa Zenjin
Colleague at Rocky Mountaineer
Richmond, British Columbia, Canada, Canada
View →
CG
Carole Gravelle
Colleague at Rocky Mountaineer
Canmore, Alberta, Canada, Canada
View →
JK
Jennifer Krack
Colleague at Rocky Mountaineer
Vancouver, British Columbia, Canada, Canada
View →
GV
Gerri Valle
Colleague at Rocky Mountaineer
Vancouver, British Columbia, Canada, Canada
View →
SD
Saulo De Tarso Alves Farias
Colleague at Rocky Mountaineer
Vancouver, British Columbia, Canada, Canada
View →
LM
Linda Mattioli
Colleague at Rocky Mountaineer
Kamloops, British Columbia, Canada, Canada
View →
FF
Fernanda Foschi
Colleague at Rocky Mountaineer
Greater Vancouver Metropolitan Area, Canada
View →
AF
Aileen Fricke
Colleague at Rocky Mountaineer
Canada, Canada
View →
TB
Tatihana Bastos
Colleague at Rocky Mountaineer
Vancouver, British Columbia, Canada, Canada
View →
5 education records
Donald Ross (He/Him) education
Google Project Management: Professional Certification, Project Management
Human Resources Management, Entry Level Course
Simon Fraser University
Motivational Interviewing, Coaching
Health Initiative For Men
B.Sc., Biology/Psychology
Pre-Secondary Education, Life
Baddeck Rural High School
FAQ
Frequently asked questions about Donald Ross (He/Him)
Quick answers generated from the profile data available on this page.
What company does Donald Ross (He/Him) work for?
Donald Ross (He/Him) works for Rocky Mountaineer.
What is Donald Ross (He/Him)'s role at Rocky Mountaineer?
Donald Ross (He/Him) is listed as I am passionate about helping people! My strengths (from CliftonStrengths) include Empathy, Connectedness, Strategic, Positivity & WOO (ask me about this one!)) at Rocky Mountaineer.
Where is Donald Ross (He/Him) based?
Donald Ross (He/Him) is based in Vancouver, British Columbia, Canada while working with Rocky Mountaineer.
What companies has Donald Ross (He/Him) worked for?
Donald Ross (He/Him) has worked for Rocky Mountaineer, Rival Technologies, The Society Of Notaries Public Of Bc, Angus One Professional Recruitment & Templine, and Reikiross.
Who are Donald Ross (He/Him)'s colleagues at Rocky Mountaineer?
Donald Ross (He/Him)'s colleagues at Rocky Mountaineer include Venus Khubchandani, Larissa Zenjin, Carole Gravelle, Jennifer Krack, and Gerri Valle.
How can I contact Donald Ross (He/Him)?
You can use AeroLeads to view verified contact signals for Donald Ross (He/Him) at Rocky Mountaineer, including work email, phone, and LinkedIn data when available.
What schools did Donald Ross (He/Him) attend?
Donald Ross (He/Him) holds Google Project Management: Professional Certification, Project Management from Coursera.
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