Donald Wright Email & Phone Number

Burbank, California

Created & launched new search engine optimized website with a keyword driven internet ad campaign (Separate website for mobile devices included). While editing with HTML code, developed all content (copy, images) resulting in organic listings in first 30 days.

Pomona, Ca 91768

Manager on Duty for the late Friday & Saturday night shifts. Process revenue for the daily operation, produce vendor billing accounts and run audit / “End of Day” reports. Review sales forecasts, schedule housekeeper room assignments, maintain common areas, resolve customer complaints, and organize “Bright Side” market, work stations & back office.

Kihei, Maui, Hawaii

Launched and built new vacation rental company. Charged with all strategic planning, hiring, marketing, and sales. With full P&L responsibility, directed all financial matters, such as generating monthly property client income/expense statements, paying reconciled vendor billing, managing banking operations, and processing company tax liabilities. Oversaw the construction of two highly complementary websites and their marketing, maintenance, and inventory updates. Created property management contracts, developed all policies/procedures, wrote rental confirmations and long-term lease agreements, conducted market analyses, set inventory pricing, negotiated wholesale contracts, organized operations software database, and managed asset property renovation/preservation, including hiring and managing independent contractors.

Wailuku, Maui, Hawaii

Recruited by former client to manage the Maui office. Supervised a staff of 5 and oversaw daily operations. Trained sales staff in providing competitive pricing on airfare, car rentals, and accommodations. Negotiated contracts for new lodging inventory and oversaw wholesale agreements from multiple national suppliers. Built strong relationships in the industry by meeting face-to-face with sales staff of Hawaii’s finest resort hotel properties while doing onsite inspections.

Kihei, Maui, Hawaii

Hired by startup to acquire inventory and position new rental company for success as a full service vacation rental enterprise. Managed daily operations, hiring, training, and overseeing staff of 30+. Provided all website maintenance and managed the addition of all new properties (taking pictures, writing copy, and coding the site using HTML). Role entailed extensive marketing, property owner recruitment and support, creation and negotiation of client contracts, reservation operations, maintenance/renovation of client asset property, and program creation.

Kihei, Maui, Hawaii

Hired to oversee daily operations of relatively new business. As business grew, charged with hiring, training, and supervising a staff that grew to include over 35 account managers, reservations, and housekeepers and 20 independent contractors. Routinely developed and implemented new policies and procedures. Developed and implemented new policies/procedures in a rapidly growing company. Managed wholesale inventory contracts, updated operating software databases, wrote long-term rental lease agreements, and oversaw property renovation/maintenance (including the hiring and management of independent contractors).