Donald Moschner Email & Phone Number

New Jersey

Service and install Mitel products.

New Jersey And New York

I was working part time deploying Cisco VoIP phones. This includes installing, testing, training and providing day one support.

I am a Subject Matter Expert who successfully managed and strategically upgraded all voice-related telecommunications systems and software, across multiple locations and users. Privacy, risk management, and security-focused initiatives were aimed at network fraud prevention and the generation of contingency and backup plans for all voice services. Authored and tracked multiple RFP's, compared proposals and timing and cost consciously negotiated prices on key maintenance contracts and capital acquisitions.• Researched, evaluated, advocated, and adopted new technology to enhance security, services, and competitive functionality.• Partnered with vendors to resolve billing issues, upgrades, maintenance, and service challenges.• Effectively managed five offices, three in Florida, one in Pennsylvania, and one in New Jersey. Provided key assistance in converting from Avaya PBX's to Cisco IPT

I was a Technical Asset that consistently monitored and optimized performance on the J.P. Morgan (JPM) Global Voice Network. As an Engineer, I Diligently oversaw vendors and service providers such as Bell Atlantic, AT&T and MCI to ensure contract compliance and voice services problem resolution. Accurately tested, tracked, and administered the JPM broadcast network the Americas, Europe and Pacific Rim as well as performed troubleshooting for global video and audio teleconferencing.• Presented global voice traffic analysis and monitored voice-related interruptions.• Carried out network fraud research and administration.• As a member of the Global Network Voice Control Center I monitored over 40 telephone systems worldwide while overseeing Global Voice and Video Conferencing.

As a critical and singular Resident Telecommunications Technician at the 4th largest law firm in New York City, I Consistently partnered with stakeholders, management, staff, major commercial carriers, and vendors while driving best practices, cost containment, and optimized efectiveness. I spearheaded all major equipment and personnel moves and delivered key support on major cabling projects.• Successfully performed critical product maintenance, adds, and routing changes for multiple call centers.

Fort Story, Virginia

I was a highly trained, confidential, and valued Manager who enhanced communications services through product knowledge and the efficient supervision of multiple technicians on a military site. Ensured proper wording and documentation requirements were met while generating and administering reports and bids for the Government Accounting Office. Accurately upgraded, installed, maintained, and moved hardware critical to necessary changes and improvements.• Developed and implemented a comprehensive and timely maintenance plan.• Maintained, repaired and installed aerial, buried, and station cable.• Worked as a Government Contractor that enhanced skills and training on both cable and telephone systems.

Associate Of Science

(May 2011 Graduation) 3.92 GPA

Education record