Mat Peters

Mat Peters Email and Phone Number

General Manager | Specialized in Short-Term Rental Management, Resort Operations, and Association Management | Proven Leadership in Enhancing Guest Experiences, Streamlining Operations, and Driving Financial Growth" @ iTrip®
brentwood, tennessee, united states
Mat Peters's Location
Panama City Beach, Florida, United States, United States
About Mat Peters

Mat Peters is a General Manager | Specialized in Short-Term Rental Management, Resort Operations, and Association Management | Proven Leadership in Enhancing Guest Experiences, Streamlining Operations, and Driving Financial Growth" at iTrip®.

Mat Peters's Current Company Details
iTrip®

Itrip®

View
General Manager | Specialized in Short-Term Rental Management, Resort Operations, and Association Management | Proven Leadership in Enhancing Guest Experiences, Streamlining Operations, and Driving Financial Growth"
brentwood, tennessee, united states
Website:
itrip.net
Employees:
153
Mat Peters Work Experience Details
  • Itrip®
    General Manager
    Itrip® Sep 2024 - Present
    Panama City Beach, Florida, United States
  • Itrip®
    Operations Manager
    Itrip® Mar 2024 - Sep 2024
    Panama City Beach, Florida, United States
    -Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.-Develop, implement, and maintain quality assurance protocols.-Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity.-Ensure that operational activities remain on time and within budget.
  • Firstservice Residential
    General Manager/Community Association Manager
    Firstservice Residential May 2022 - Jan 2024
    Panama City Beach, Florida, United States
    -Work collaboratively with clients, co-workers, and board members to develop products to meet property needs.-Lead monthly, annual and quarterly board meetings, Conduct meetings for project bidding and contract award, document meeting minutes. -Oversight of expenditures, responsible for management of multiple budgets.-Develop and implement configuration management plans on a significant project, coordinate timelines and milestones for project implementation and… Show more -Work collaboratively with clients, co-workers, and board members to develop products to meet property needs.-Lead monthly, annual and quarterly board meetings, Conduct meetings for project bidding and contract award, document meeting minutes. -Oversight of expenditures, responsible for management of multiple budgets.-Develop and implement configuration management plans on a significant project, coordinate timelines and milestones for project implementation and deadlines.-Conduct pre-award conferences, negotiation sessions, briefings to program offices and management, and debriefs to contractors.-Plan, organize, direct, and review the work of assigned resources, contractors, or matrix resources-Plan, schedule and coordinate work operations; plan, review, and adjust budget and financial management activities.-Communicate with a variety of customers, management, stakeholders, and internal workgroups.-Review formal applications, satisfies all procedural requirements and determines adequacy of supporting material.-Supervises full performance employee(s) including: assigning and distributing work, coaching, counseling, tutoring, and mentoring employees.-Approving and disapproving leave, recommending and completing personnel actions, completing performance reviews, timekeeping, training employees.-Provides strategic and day-to-day oversight and management of IAF administrative support service programs such as human resources (HR), facilities, general services, and commercial service contracts.-Update customers and stakeholders on status of contract actions and respond to customer inquiries.General Manager of Recreational Corporation of a resort Community inclusive of 18 hole putt putt golf course, tennis courts, basket ball courts, multiple onsite pools/hot tubs, laundry facility, food and beverage concession operations, oversight of parking pass and wristband sales. Show less
  • Blue View Property Services
    Business Owner
    Blue View Property Services Sep 2018 - May 2022
    Panama City Beach, Florida, United States
    -Developed and maintained relationships with property owners by proactively  communicating and becoming the subject matter expert of any issues ensuring they  are clean, maintained and well cared for. -Managed budgets for all properties adhering to set annual costs, with the ability to  perform a cost-benefit analysis -Customer service dealing with any issues that arise and making sure the client is satisfied with the end result.-Minimize guest and homeowner concerns by responding… Show more -Developed and maintained relationships with property owners by proactively  communicating and becoming the subject matter expert of any issues ensuring they  are clean, maintained and well cared for. -Managed budgets for all properties adhering to set annual costs, with the ability to  perform a cost-benefit analysis -Customer service dealing with any issues that arise and making sure the client is satisfied with the end result.-Minimize guest and homeowner concerns by responding to  emails, calls and work orders. -Conducted regular property inspections prior to guest and owner arrivals to ensure no  housekeeping or maintenance issues needed to be addressed. -Established and maintained open, collaborative relationships with employees.-Managed contracts for maintenance and janitorial services. Show less
  • Vacasa
    Operations Manager
    Vacasa Jun 2019 - Jul 2020
    Panama City Beach, Florida, United States
    -Managed operations in Panama City Beach, FL managing a portfolio of vacation rental properties. -Developed and maintained relationships with property owners by proactively communicating and becoming the subject matter expert of any issues ensuring they are clean, maintained and well cared for. -Maintained standards and metrics such NPS, standard unit appearance, and efficiency for over 60 properties. -Managed budgets for all properties adhering to set annual costs, with the ability… Show more -Managed operations in Panama City Beach, FL managing a portfolio of vacation rental properties. -Developed and maintained relationships with property owners by proactively communicating and becoming the subject matter expert of any issues ensuring they are clean, maintained and well cared for. -Maintained standards and metrics such NPS, standard unit appearance, and efficiency for over 60 properties. -Managed budgets for all properties adhering to set annual costs, with the ability to  perform a cost-benefit analysis -Assisted Business Development Representatives when new properties joined my portfolio. -Supported my team with escalated guest and homeowner concerns by responding to emails, calls and tickets. -Conducted regular property inspections prior to guest and owner arrivals to ensure no housekeeping or maintenance issues needed to be addressed. -Established and maintained open, collaborative relationships with employees, my fellow regional team members and upper management. -Provided cross-coverage for other managers when needed. Show less
  • Ideal Properties Pcb
    Operations Manager
    Ideal Properties Pcb Dec 2015 - Mar 2019
    Panama City Beach, Florida, United States
    -Overseen maintenance, housekeeping, and daily operations of all vacation rental properties.-Handled all guest issues during their stay (cleanliness complaints, broken items, unit discrepancies).-Hired, trained, and manage staff to complete necessary tasks to keep all units in rent-ready condition.-Worked with property owners to plan, budget and implement property upgrades. Developed web and social media presence to help increase interest in properties.
  • State Of Florida
    Correctional Officer
    State Of Florida May 2014 - May 2016
    Crestview, Florida, United States
    -Maintain order within assigned areas in accordance with relevant rules, regulations and laws.-Resolve problems between inmates.-Maintain knowledge of and enforce all institutional policies, procedures, and regulations. Respond to emergencies, such as escapes, riots, and catastrophic situations. Supervise and perform searches of inmates and their quarters to locate illegal contraband. Complete administrative paperwork, supervise maintenance of records, forms, and reports. Trained in… Show more -Maintain order within assigned areas in accordance with relevant rules, regulations and laws.-Resolve problems between inmates.-Maintain knowledge of and enforce all institutional policies, procedures, and regulations. Respond to emergencies, such as escapes, riots, and catastrophic situations. Supervise and perform searches of inmates and their quarters to locate illegal contraband. Complete administrative paperwork, supervise maintenance of records, forms, and reports. Trained in proper use of force including restraints, chemical agents, and firearms. Show less

Frequently Asked Questions about Mat Peters

What company does Mat Peters work for?

Mat Peters works for Itrip®

What is Mat Peters's role at the current company?

Mat Peters's current role is General Manager | Specialized in Short-Term Rental Management, Resort Operations, and Association Management | Proven Leadership in Enhancing Guest Experiences, Streamlining Operations, and Driving Financial Growth".

Who are Mat Peters's colleagues?

Mat Peters's colleagues are Paul Mcanaw, Alan Fleming, Gabrielle Ceballos, Jack Ingram, Christopher Reap, Tara Pleiss, Keith Wachter.

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