Mat Peters Email & Phone Number

Panama City Beach, Florida, United States

Panama City Beach, Florida, United States

-Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.-Develop, implement, and maintain quality assurance protocols.-Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity.-Ensure that operational activities remain on time and within budget.

Panama City Beach, Florida, United States

-Work collaboratively with clients, co-workers, and board members to develop products to meet property needs.-Lead monthly, annual and quarterly board meetings, Conduct meetings for project bidding and contract award, document meeting minutes. -Oversight of expenditures, responsible for management of multiple budgets.-Develop and implement configuration management plans on a significant project, coordinate timelines and milestones for project implementation and… Show more -Work collaboratively with clients, co-workers, and board members to develop products to meet property needs.-Lead monthly, annual and quarterly board meetings, Conduct meetings for project bidding and contract award, document meeting minutes. -Oversight of expenditures, responsible for management of multiple budgets.-Develop and implement configuration management plans on a significant project, coordinate timelines and milestones for project implementation and deadlines.-Conduct pre-award conferences, negotiation sessions, briefings to program offices and management, and debriefs to contractors.-Plan, organize, direct, and review the work of assigned resources, contractors, or matrix resources-Plan, schedule and coordinate work operations; plan, review, and adjust budget and financial management activities.-Communicate with a variety of customers, management, stakeholders, and internal workgroups.-Review formal applications, satisfies all procedural requirements and determines adequacy of supporting material.-Supervises full performance employee(s) including: assigning and distributing work, coaching, counseling, tutoring, and mentoring employees.-Approving and disapproving leave, recommending and completing personnel actions, completing performance reviews, timekeeping, training employees.-Provides strategic and day-to-day oversight and management of IAF administrative support service programs such as human resources (HR), facilities, general services, and commercial service contracts.-Update customers and stakeholders on status of contract actions and respond to customer inquiries.General Manager of Recreational Corporation of a resort Community inclusive of 18 hole putt putt golf course, tennis courts, basket ball courts, multiple onsite pools/hot tubs, laundry facility, food and beverage concession operations, oversight of parking pass and wristband sales. Show less

Panama City Beach, Florida, United States

-Developed and maintained relationships with property owners by proactively communicating and becoming the subject matter expert of any issues ensuring they are clean, maintained and well cared for. -Managed budgets for all properties adhering to set annual costs, with the ability to perform a cost-benefit analysis -Customer service dealing with any issues that arise and making sure the client is satisfied with the end result.-Minimize guest and homeowner concerns by responding… Show more -Developed and maintained relationships with property owners by proactively communicating and becoming the subject matter expert of any issues ensuring they are clean, maintained and well cared for. -Managed budgets for all properties adhering to set annual costs, with the ability to perform a cost-benefit analysis -Customer service dealing with any issues that arise and making sure the client is satisfied with the end result.-Minimize guest and homeowner concerns by responding to emails, calls and work orders. -Conducted regular property inspections prior to guest and owner arrivals to ensure no housekeeping or maintenance issues needed to be addressed. -Established and maintained open, collaborative relationships with employees.-Managed contracts for maintenance and janitorial services. Show less

Panama City Beach, Florida, United States

-Managed operations in Panama City Beach, FL managing a portfolio of vacation rental properties. -Developed and maintained relationships with property owners by proactively communicating and becoming the subject matter expert of any issues ensuring they are clean, maintained and well cared for. -Maintained standards and metrics such NPS, standard unit appearance, and efficiency for over 60 properties. -Managed budgets for all properties adhering to set annual costs, with the ability… Show more -Managed operations in Panama City Beach, FL managing a portfolio of vacation rental properties. -Developed and maintained relationships with property owners by proactively communicating and becoming the subject matter expert of any issues ensuring they are clean, maintained and well cared for. -Maintained standards and metrics such NPS, standard unit appearance, and efficiency for over 60 properties. -Managed budgets for all properties adhering to set annual costs, with the ability to perform a cost-benefit analysis -Assisted Business Development Representatives when new properties joined my portfolio. -Supported my team with escalated guest and homeowner concerns by responding to emails, calls and tickets. -Conducted regular property inspections prior to guest and owner arrivals to ensure no housekeeping or maintenance issues needed to be addressed. -Established and maintained open, collaborative relationships with employees, my fellow regional team members and upper management. -Provided cross-coverage for other managers when needed. Show less

Panama City Beach, Florida, United States

-Overseen maintenance, housekeeping, and daily operations of all vacation rental properties.-Handled all guest issues during their stay (cleanliness complaints, broken items, unit discrepancies).-Hired, trained, and manage staff to complete necessary tasks to keep all units in rent-ready condition.-Worked with property owners to plan, budget and implement property upgrades. Developed web and social media presence to help increase interest in properties.

Crestview, Florida, United States

-Maintain order within assigned areas in accordance with relevant rules, regulations and laws.-Resolve problems between inmates.-Maintain knowledge of and enforce all institutional policies, procedures, and regulations. Respond to emergencies, such as escapes, riots, and catastrophic situations. Supervise and perform searches of inmates and their quarters to locate illegal contraband. Complete administrative paperwork, supervise maintenance of records, forms, and reports. Trained in… Show more -Maintain order within assigned areas in accordance with relevant rules, regulations and laws.-Resolve problems between inmates.-Maintain knowledge of and enforce all institutional policies, procedures, and regulations. Respond to emergencies, such as escapes, riots, and catastrophic situations. Supervise and perform searches of inmates and their quarters to locate illegal contraband. Complete administrative paperwork, supervise maintenance of records, forms, and reports. Trained in proper use of force including restraints, chemical agents, and firearms. Show less