Donat Tarcsi Email & Phone Number

Greater London, England, United Kingdom

• Helping to drive sales and profitability for wholesale department
• Monitoring seasonal performance, commercial actions, and making decisions to increase sales performances in each market
• Managing performance against budgets, provide monthly progress reports
• Organising and coordinating market appointments, trunk shows and promotional events
• Overseeing team in gathering competitor information, identifying future buying trends to develop new business by expanding customer base and channels
• Creating monthly delivery schedules and coordinating with logistics on all outgoing orders, ensuring all relevant documentation is provided to logistics to ensure smooth movement of deliveries to partners

London, England, United Kingdom

• Raised purchase orders in the SAP ERP environment & prioritised shipments in line with market requirements
• Communicated with forwarding agents to resolve ad-hoc consignee issues in the United Kingdom and Ireland
• Maintained customer master data to ensure shipments, invoices & repairs are processed accurately at the central warehouse
• Created invoices and any other necessary documentation to enable the export of goods in the time frames agreed with the global HQ & local service centre
• Managed the local flow of merchandise between internal boutiques and brand partners to ensure stock liquidity and maximised commercial success
• Directed the movement of marketing samples for global & market events whilst following compliance policies and guidelines

London, England, United Kingdom

• Raised purchase orders in SAP ERP environment
• Coordinated logistics for all products and and point of sale materials (POSM)
• Tracked deliveries & advised delivery status to brand partners
• Processed items received into main office. e.g. post, returns, samples
• Administered returns to vendor (RTV)
• Distributed visual assets of all categories and article descriptions to brand partners

London, England, United Kingdom

• Maintained relevant displays and ensured correct replacement of sold products
• Participated in daily briefings with the boutique management to monitor sales performance
• Assisted with the preparation and execution of special events, sales and inventory audits
• Supported control and management of stock in line with the guidance from Stock Control colleagues
• Adhered to brand procedures, such as all relevant health, safety and security protocols at all times
• Ensured absolute confidentiality of the commercial activities and internal affairs

London, England, United Kingdom

• Greeted all clients and built a relationship with them to assist in selection of the right products for them whilst maintained rapport and offered advice
• Introduced additional complementary products targeted to the client and shared product knowledge
• Processed sales in CEGID Retail Y2 POS software after relevant product showcase
• Served as a point of contact for clients who required aftercare services to repair their purchases
• Maintained store standards on stock and adhered to the visual merchandising guidelines promoting the Givenchy image
• Exceeded all behavioural requirements including adherence to the dress code and appearance guidelines indicated by the management team

London, England, United Kingdom

• Built and maintained strong relationships to ensure each client receives consistent and professional service by using a CRM system
• Applied extensive knowledge of current collections and product care along with assisting the client with adequate recommendations
• Leveraged sales opportunities by incorporating storytelling, know-how and styling tips
• Accomplished personal and team sales targets, strived to deliver all commercial objectives
• Used excellent organisational skills to support the team in the operational aspects of the department
• Supported the team in maintaining the highest standards of visual merchandising, housekeeping and Christian Dior standards within the department

London, England, United Kingdom

• Handled currency and credit transactions smoothly and accurately
• Resolved customer queries promptly and professionally
• Trained new associates on necessary standard procedures
• Assisted management with inventory control
• Undertook a jewellery training approved by British Jewellers’ Association
• Awarded as an associate of the month in September 2019 for providing excellent customer service