Donavan Zerafa Email & Phone Number

Salford, England, United Kingdom

• Coordinate fleet maintenance planning and scheduling activities and see the process through to the end.
• To be aware of the scheduled maintenance for whole fleet vehicles and equipment and ensure these schedules are adhered to liaising with transport depots and garages.
• Manage warranties and repairsReview driver defect reports daily and plan necessary vehicle repairs.
• Use the CMMS / R2C or other company systems to arrange maintenance in line with schedules, issue Work Orders / POs and capture maintenance records.
• Ensure efficient booking of vehicles and completion of planned / additional work using our approved garages to ensure minimum downtime and operational impact.
• Responsibility for ensuring the scheduled maintenance is completed in line with the equipment maintenance plans.

Manchester, England, United Kingdom

• Raising defects and seeing through till completion on CFS system.
• Liaising with customer needs via email and platforms.
• Manage Vehicles off Road (VOR).
• Chasing updates with suppliers and informing customer.
• Administration.
• Escalating issues via management team and resolving.

Manchester, England, United Kingdom

• Breakdown Controller Cartwright Group – August 2019 to Present Responsibilities included:
• Pick up all Breakdown contacts received into the CFS Breakdown team.
• Log all Breakdown jobs into the CFS systems, continually updating the progress of the job, until the work is completed and the job is closed in the system.
• Gather all of the relevant information needed to raise a Breakdown request.
• Identify within the supplier network, the most appropriate vendor, always ensuring that our mobile Fitters are utilised where possible.
• Liaise with the relevant vendors to attend the Breakdown, gathering clear expectations on ETA.

Manchester

• Responsibilities included:
• Strategic planning of Transportation logistics.
• Fleet administration.
• Experienced in using CRM systems / Fleet and Workshop Management Platforms.
• Ensuring that all legislative requirements of the fleet are met at all times.
• Extensive Mechanical Knowledge.

Manchester

• Responsibilities included:
• Drive the reduction of shrink
• Identify errors of price changes and rectify
• Reduce book stock and keep store running as accurately as possible
• Hit weekly target of claims credited to the store
• Tracking, controlling and reporting on financial expenditure to ensure it is in line with budget/forecast.

Manchester

• Responsibilities included:
• Managing a team of 8.
• Sales forecasted.
• Rota planned.
• Prioritised workload to ensure deadlines are met.
• Observing customer demands, trends and supplying to their needs.

Level 3 Diploma In Vehicle Maintenance And Repair Light Vehicle In Mechanics, Automobile/Automotive Mechanics Technology/Technician

Operator Licence Awareness - Olat, Logistics