Don Brooks

Don Brooks Email and Phone Number

Head of Customer Service and Operations @ New York Life Insurance Company
Texas, United States
Don Brooks's Location
Dallas-Fort Worth Metroplex, United States
Don Brooks's Contact Details
About Don Brooks

Contact center operations executive with proven capabilities in service and optimization of people, processes and digital technologies. Experience in transformation of contact center operations and customer experience for Fortune 1000 companies across a variety of industries.

Don Brooks's Current Company Details
New York Life Insurance Company

New York Life Insurance Company

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Head of Customer Service and Operations
Texas, United States
Don Brooks Work Experience Details
  • New York Life Insurance Company
    Head Of Customer Service And Operations
    New York Life Insurance Company
    Texas, United States
    View

Don Brooks Skills

Outsourcing Vendor Management Crm Call Centers Bpo Workforce Management Leadership Management Customer Satisfaction Strategy Customer Experience Saas Customer Service Team Leadership Executive Management Process Improvement Program Management Call Center Contact Centers Analytics Analysis Account Management Consulting Performance Management Management Consulting Business Process Business Development Offshoring Operations Management Customer Retention Change Management Team Building Coaching Selling Business Analysis Sdlc Start Ups Performance Improvement Business Process Improvement Telecommunications Team Management Software Documentation Cross Functional Team Leadership Business Transformation Business Intelligence P&l Management Service Delivery Employee Engagement Vendor Relations Customer Relations

Frequently Asked Questions about Don Brooks

What company does Don Brooks work for?

Don Brooks works for New York Life Insurance Company

What is Don Brooks's role at the current company?

Don Brooks's current role is Head of Customer Service and Operations.

What is Don Brooks's email address?

Don Brooks's email address is do****@****hoo.com

What skills is Don Brooks known for?

Don Brooks has skills like Outsourcing, Vendor Management, Crm, Call Centers, Bpo, Workforce Management, Leadership, Management, Customer Satisfaction, Strategy, Customer Experience, Saas.

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