Assisting customers with their automotive dreams.

Managed 400-500 unit new car inventory including ordering, forecasting, and monitoring to maintain optimal mix/level of inventory. Maintained website, uploaded all vehicle photos, updated pricing and specials. Maintained and managed computer network and IT needs. Reviewed all retail car deals for accuracy and incentive documentation. Managed Fleet and Business sales working with customers and commercial truck equipment vendors. Oversaw Chrysler’s BusinessLink Program at the dealership.

Managed day to day operations of the dealership with 70-75 employees. Researched and developed marketing plans that enabled us to become largest Chrysler dealership in Nashville. Developed advertising budgets/strategies and worked directly with Radio/TV stations to place ads. Managed weekly management meetings to review/set goals and address any interdepartmental issues. Involved in all hiring and developing of pay plans. Developed and maintained good relationships with Chrysler Factory Personnel. Negotiated contracts with vendors including uniforms, copiers/printers, postage, multi-year Dealership Management Systems (ADP and Automotive Computer Systems), vending, trash, oil, phone systems, phone/data providers and more.

-Service Manager-managed high volume service department with 2 service advisors and approximately 10 service technicians-Service Advisor-worked closely with customers to address vehicle concerns as well as advise on needed repairs and maintenance items. Stayed in contact with customers to advise on progress of repairs and to explain all completed work-Warranty Clerk- entered and uploaded all warranty claims to Chrysler, verified for accuracy, reconciled all warranty payments and kept warranty schedules clean-Reported all new car sales to Chrysler including service contract sales and incentives. Kept all corresponding schedules clean and up to date-Payroll