Don Duke Email & Phone Number

Sacramento, California, United States

Salt Lake City, Utah, United States

Revitalized regional sales frameworks by focusing on building customer relationships and strategically planning monthly,quarterly, and yearly operations. Led targeted training programs to educate staff on product benefits and service capabilities(I-CAR Training Alliance classes, Chemical Clinics, etc.). Established, reviewed, and updated territory boundaries anddistribution routes to maximize service while effectively controlling expenses. Worked diligently with dealers andmanagement teams to forge lasting relationships and aid in solving unique business problems.• Achieved district sales goal consecutively for last ten years by resolving problems, training staff members, andcompleting action plans.• Increased sales 8% to 10% consecutively over ten last years.• Brought about industry-leading profitability by applying strategic collision industry knowledge and leadership skills.• Supervised team of 12 territory representatives directly aiding with acquisition of strategic accounts.• Completed over 100 I-CAR Training Alliance classes as instructor.

Riverdale, Ut

Reviewed all purchases and sales contracts for compliance with dealer and legal standards. Promoted additional protectionssuch as gap insurance to customers. Educated customers about manufacturer and dealer policies, procedures, and serviceoptions. Executed loan origination process, including ordering credit reports, appraisals, and preliminary title reports.Analyzed applicants' financial status, credit, and property evaluation to determine feasibility of granting loan.• Identified potential leads through investigation of competitors' territories and used penetration techniques to landnew business.• Collaborated with lending representatives to obtain financing and complete sales.