Don King Email & Phone Number

InfoWorks, Inc. is a management and IT consulting firm headquartered in Nashville, Tennessee. Since 1997, the firm has successfully combined expertise in business process design with innovative technology solutions to help clients achieve their business goals. The company works directly with client management teams to provide the full project life cycle of services, including strategic planning, business process design, project management, custom development, implementation, training, and long-term support.InfoWorks has established strong relationships with midsize and large companies operating in Middle Tennessee, and provides services to a variety of industries, including healthcare, insurance, distribution, manufacturing, financial services, government, publishing, and higher education.

D. P. King and Associates is dedicated to project management, service delivery and operational excellence. We enable client organizations to achieve measurable operational excellence by introducing, developing and promoting Service Management Best Practices.

Directed, planned, managed and administered the information technology teams in support of all internal and external customers. Strong emphasis on managing customer relationships and achieving positive results through customer satisfaction. Key accomplishments: • Directed and managed electronic imaging improvements for financial services client, improved customer satisfaction and also opened new imaging market with client’s insurance division resulting in $2M additional recurring revenue. • Directed the development, implementation and integration of an Oracle based CRM software solution with our electronic imaging system resulting in improved customer service and an average savings of 90 seconds per call. • Generated $2.5M in savings through efficient electronic imaging process improvements and service delivery.