Sr. Field Service Technician
• Responsible for the mechanical and software installation, training, and troubleshooting for pressroom automation equipment throughout the US, Europe, Asia, and the South Pacific. • Ethernet Network communications between DOS, Windows NT, XP, and 2000 Server to support remote inking capabilities on new and retrofitted printing systems. • Optimized software and drawings in the field and delivered to senior management, installation reports indicating field changes. • Non-field… Show more • Responsible for the mechanical and software installation, training, and troubleshooting for pressroom automation equipment throughout the US, Europe, Asia, and the South Pacific. • Ethernet Network communications between DOS, Windows NT, XP, and 2000 Server to support remote inking capabilities on new and retrofitted printing systems. • Optimized software and drawings in the field and delivered to senior management, installation reports indicating field changes. • Non-field based responsibilities included phone Tech Support Specialist and Customer Care Representative . Show less