Directs the identification of practice and process improvement initiatives and the development of strategies for implementation. Leads and mentors others within Professional Services in estimation and prioritization, as well as resource and project planning and execution. Acts as advisor to program team regarding projects, tasks, and operations. Ensures identification of issues/problems that have impact within and across projects and oversees their resolution. Ability to effectively… Show more Directs the identification of practice and process improvement initiatives and the development of strategies for implementation. Leads and mentors others within Professional Services in estimation and prioritization, as well as resource and project planning and execution. Acts as advisor to program team regarding projects, tasks, and operations. Ensures identification of issues/problems that have impact within and across projects and oversees their resolution. Ability to effectively synthesize information, clearly articulate relevant details to appropriate project members, and consistently communicate with all project stakeholders. Show less

Consulting services to law firms, specializing in identifying and designing key performance indicators (KPI) and accompanying custom data stores and reports. Analyzing business processes to improve efficiency and service levels by reducing manual efforts and encouraging better system usage.

Project Manager, Business Analyst, Co-Inventor of the Engage Matter Budgeting Solution

All administrative functions. Billing, Collections, Accounts Payable, Accounting, Payroll