Donna Dickson Email & Phone Number

Remote

Provide instructional design-related services to organizations in higher education and for-profit industries. Services include learning needs assessments, learning outcomes evaluation, content and materials design and development, academic curriculum design and development, video production, project management, facilitation, and trainer-training. Learning formats include on-line, web-based, instructor-led, and self-paced. Learning content areas range from leadership and sales force development to on-the-job technical training and software usage. Recent clients include Xerox Corporation, Southern New Hampshire University, The New Teacher Project (TNTP), The Gleason Works, GetingeUSA, Training Insights, Thermo Fisher Scientific, Dale Carnegie & Associates, Guardian Industries, and TeamWorld.

Rochester, Ny

Designed and developed courses and course materials, and instructed master’s degree candidates in on-line, classroom, and executive leader formats. Researched emerging trends and competencies in the fields of Human Resource Development, Service Leadership, and Health Systems Administration. Courses include: Human Performance Management Practices, Human Capital Strategies, Strategic Employee Development, Competency-Driven Organization, Employee Engagement Strategies, Facilitation Skills, Designing On-the-Job Training, Designing Non-Traditional Learning Programs, Leveraging Technology, Human Performance Design & Development, Theories of Adult Learning, Instructional Design & Technology in HRD, Program Assessment & Evaluation, Training Design, Design for Online Learning, Competitive Staffing & Selection, Designing Interactive Training, Legal Environment in HR, Change Leadership.

Rochester, Ny

Provided overall strategic direction for research and development in emerging modes and models of teaching and learning and the design and delivery of faculty development services related to teaching and learning. Collaborated on the strategic plans of ILI and ensured the effective and efficient management of resources for programs and projects, faculty teaching and learning support, and online student support needs. Guided the design/selection of RIT’s learning management system and other academic technologies. Led and managed a team of 15 professionals and the services they provide: faculty consultation for instructional design and course development, classroom technology and learning space design, academic technology usage training, support and help desk, and faculty development events.

Rochester, Ny

Led a team of 22 professionals in the design and delivery of faculty development services for teaching and learning and academic publishing. Services provided included consultation support to individual faculty and faculty managers, instructional design and course development, classroom technology and learning space design, academic technology usage training, support and help desk, and faculty development events.

Rochester, Ny

Managed full-time consultants. Oversaw $3 million in consulting projects and managed individual project budgets. Provided consulting and instructional design services including the coordination of large-scale, multi-site training program rollouts. Ensured the instructional integrity of performance-based learning materials. Designed processes for benchmarking and evaluating learning materials and outcomes. Developed client proposals and designed client solutions. Developed partnerships with consultants worldwide, leading to the licensing of WorkSmart Learning Systems materials in South Africa and Australia. Clients included GetingeUSA, Sentry, Kodak, Preferred Care/MVP, Suburban Propane, JP Morgan Chase, Prudential, Merck, Xerox, Newport Corp., Precision Grinding Manufacturing, and Choice One Communications.

Provided consulting and instructional design services to clients including Xerox, Kodak, Wegmans, Lee Broadcasting, Volkswagen, and Northern Telecom. Projects ranged from technical and product-use training to diversity programs. Services included needs analysis, course design, project management, evaluation, and trainer-training.