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► Excellent Leadership Capabilities► Exceptional Organizational Skills► Recognized for Unparalleled Work Ethic► Highly Analytical, Dynamic & Seasoned Professional► Effectively Manage Priorities & Projects under Challenging Settings► Extensive Experience in the Medicare Healthcare Administration Industry► Strong Record of Achievements in Driving Results beyond Established Goals► Expert Program Implementation toward Successful Attainment of Organizational Goals► Experienced at Establishing & Motivating High-Caliber Teams of Professionals to Deliver Outstanding Output
Peoples Health
View- Website:
- peopleshealth.com
- Employees:
- 503
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Avp Of Decision SupportPeoples Health Mar 2020 - PresentMetairie, La 70002Provide strategic leadership to the Decision Support department including lead and empower staff to consistently deliver executive level analysis used by key decision makers in the company to successfully implement the organization’s vision.Support and guide department heads and their interdisciplinary care teams to utilize data towards successful attainment of company and department level goals.Identify opportunities for improved financial performance through analytics.Deliver analytical tools and information to Executive Directors and Senior Management to support population health improvements.Ensure management has the information and analytics needed for developing strategies to improve risk, quality and HEDIS scores.
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Director Of Performance ImprovementPeoples Health 2011 - PresentMetairie, LaCollaborated with the leaders throughout the company to lead and direct performance improvement programs in support of Center for Medicare and Medicaid Services’ (CMS) Quality Bonus Payment (Star) Program for Medicare Advantage plans Led a multi departmental quality implementation team in the development and implementation of projects and interventions, which improved Star quality scores including Healthcare Effectiveness Data and Information Set (HEDIS), Consumer Assessment of Healthcare Providers and Systems (CAHPS), Health Outcomes Survey (HOS), and PharmacyPartner with Medical Directors, network providers and Senior Staff to understand gaps in quality outcomes and provide solutions for improvement.Provide reporting and operational support to Member Services, Appeals and Grievances, Quality, Pharmacy, Provider Relations, and Sales and Marketing departments to improve processes impacting Star program metrics.
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Assistant Director Decision SupportPeoples Health 2009 - 2011Metairie, LaDeveloped and maintained tactical and strategic relationships with multiple departments within the organization to facilitate identification of financial and statistical information needs of decision makers including Board of Directors, Senior Staff and managers.Successfully grew and led a team of analysts providing information to departments throughout the organization including Network Development and Contracting, Quality and Disease Management and Health Services. Provided analysis for decision making in areas such as operations, utilization, and risk coding.
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Decision Support ManagerPeoples Health 2007 - 2009Metairie, LaManaged a large medical management software implementation project. Defined and documented workflows and developed training manuals and test plans for over 150 clinicians. Exceeded project goals including standardization of processes across regional teams and disciplines, improved efficiencies for workflows, elimination of extraneous databases, and enhanced continuity of care for members.Led a team of six analysts to support operational and strategic decisions through the collection, analysis, interpretation and communication of information to decision makers at all levels of the organization.
Donna Austin Skills
Donna Austin Education Details
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3.45 Gpa
Frequently Asked Questions about Donna Austin
What company does Donna Austin work for?
Donna Austin works for Peoples Health
What is Donna Austin's role at the current company?
Donna Austin's current role is AVP of Decision Support at Peoples Health.
What is Donna Austin's email address?
Donna Austin's email address is do****@****lth.com
What is Donna Austin's direct phone number?
Donna Austin's direct phone number is +150438*****
What schools did Donna Austin attend?
Donna Austin attended University Of New Orleans.
What are some of Donna Austin's interests?
Donna Austin has interest in Health, Education, Economic Empowerment.
What skills is Donna Austin known for?
Donna Austin has skills like Medicare, Healthcare, Healthcare Industry, Healthcare Consulting, Data Analysis, Managed Care, Performance Improvement, Emr, Visio, Physicians, Microsoft Office, Credentialing.
Who are Donna Austin's colleagues?
Donna Austin's colleagues are Kasey Walker, Melissa Bishop, Cyrus Beermann, Kimberly Ford, Anne Hasselbeck, Melissa Brahney, Denean Thomas.
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Donna Austin
Founder And President Of Pumps On Cue - A Non-Profit Providing Continuous Glucose Monitors And Other Diabetic Supplies For Those In NeedUnited States1curtisswright.com1 +177071XXXXX
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Donna Austin
Seattle, Wa4surlatable.com, stratacore.com, comcast.net, peopleshealth.com2 (800) 9XXXXXXX
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