Compile group health insurance enrollments for submission to the underwriting department in Toledo, OH (Medical Mutual of Ohio), and then follow each group through the processing steps until complete. Daily communication with the agent/brokers and our Sales Managers to help compile the details need to provide the most cost effective coverage plan. Financial reporting input of sold groups for the Corporate office in Ohio. Assists the Senior VP with various administrative projects.

Responsible for all AR/AP, and General Ledger activity. Other duties were payroll preparation, financial reports, and tax reports.

Handled inbound calls from customers, providing information regarding benefits and eligibility. Addressed inquiries and problems regarding claim payments.

Handled inbound calls from healthcare provides providing information regarding benefits and eligibility. Addressed inquiries and problems regarding claim payments. Analyzed workflow process and cross training in departments.

~Assisted the VPO in conducting and monitoring hospital's planning process, and developing program strategies. Collected data for feasibility, demand, and trend analyses as directed. Performed other duties as assigned.~Previously supervised staff involved in insurance billing/account records, collecting past due accounts, posting of payments, preparation of third party billilng, coordination of incoming communications and preparation of statements.~Previously held pre-collection position designed to determine sources of revenue on patients admitted to the hospital. Verified insurance benefits for each patient, interviewed them prior to discharge, establishing payment arrangements. Designed payment agreements and Medicare fact sheets as required by Federal law. Handled Medicare write-offs and reports required for reclaiming Medicare bad debt. Covered for Cashier and identified overdue insurance payments.