Donna Chaky Email & Phone Number

Evicore Healthcare Inc

Oncology Specialty Team development, management and education. Real time worklist monitoring, case auditing for case decision accuracy and quality customer service. Working with healthplans like Cigna, AETNA, and multiple Medicare vendors to develop special processes for specific case processing parameters and streamlining processes.. Skilled on system processing platforms. General management duties including payroll for the team, education organization, individual coaching, assigning nurse skilling, managing caseload deadlines, and disciplinary duties.

Melbourne, Florida Area

Monitor worklists, distribute cases to specialty teams to meet turn around times. Data analysis of cases with challenges, trouble shoot complex cases. Direct monitoring and handling of urgent case worklists. Internal direct support for recently hired nursing staff.

Working in utilization review for advanced imaging, including CT, MRI, PET, PET/CT and nuclear cardiac imaging. Involved in extensive multi-tasking which include active clinical review work, maintaining active real time documentation and authorization, training of new clinical staff and development of new procedures and guidelines processes.

RN and RN Case Manager in the field, Brevard County, home care. Focused home care for mainly Medicare clientele who were recently released from hospital or rehab. Duties included admission of clients, assignment of care staff, including CNA, PT, OT, and LPN's, as well as high skilled care, IV therapy, wound care, diabetes care, cardiac care, and teaching of self care of multiple disease processes and home therapies.

Pediatric critical care home care. Mainly working with terminally ill or critically ill pediatric clients that needed a working professional in the homecare setting. Ventilator dependent, IV dependent, in the home. Duties included advanced patient care and life support, parent training and teaching, grief counseling, as well as end of life comfort care for the pediatric client and family. Other duties included admissions, chart reviews and management of LPN, CNA staff members.

All aspects of clinical hands-on client care on most floors, from general medical surgical, to the specialized units, including NICU, transplant and cardiac. ER experience, trauma, and surgical.

As, Aa, Nursing

Completed nursing degree.

Bachelor, Education

Degree in Special Education, Deaf/hard of hearing.

Bs, Pre-Med

Bs, Science

Aa, General

High School, General