Donna Christerson Email & Phone Number

Bourne, Massachusetts, United States

Respond to client and attendee emails within 24 - 48 hour turnaround.Update show abstracts and maintain email abstracts with canned responses.Work closely with Contact Center Coordinators, Registration Coordinators and Financial Processing Department.Attend trainings as needed.

Bourne, Ma

Respond to client and consumer emails within 24-48 hour turnaround for 150+ Trade Shows.Update trade show abstracts with relevant email responses as needed.Back-up for online chat and data entry teams.Work closely with Contact Center Coordinators, Registration Coordinators and Financial Processing Department.Attend show overviews and trainings as needed.

Implemented and maintain an audit and payment approval process for all customs broker costs and invoices.Work closely with customs brokers to ensure correct classifications were applied for all imported products.Respond to compliance requests from broker to resolve issues pertaining to Customs clearance.

Managed three top footwear National Accounts totaling $92M in annual sales.Received the company’s 2005 “Outstanding Contributions to Reebok Award” at National Sales Meeting.Key liaison to coordinate efforts with various internal departments - Sales, Production, Inventory, Logistics, and Distribution to ensure superior customer satisfaction.

Canton, Ma

Provided direct support to VP, Directors and Managers within the North America Sales Department.Updated a monthly ship and open report for all sales divisions on a weekly basis.

Canton, Ma

Tracked and audited sales orders, communicated price and product information to customers.Key liaison with Directors/Sales Managers in the National Account Sales department.