Donna Dufault Email and Phone Number

Worked as a Quality Control professional. Duties included microbiology, Plating, reading of plates, Safety, Bio-security, GMPs, SOPs, HACCP, sanitation, CIP, calibration of lab equipment, pest control, SQF, PPE, and testing for antibiotics and bacteria in dairy products. All milk raw and pasteurized, orange juice, and water. Worked close with production, State and FDA certified. Quality was the focus of my job, which included all aspects of the plant. Provided customer service to the dairy farmers, the trucking companies, and to their drivers regarding transportation and quality control concerns regarding clean lab standards for dairy production. Work well with others and as an individual contributor. The plant operates 24/7, subsequently very dependable, and was available to work shifts on-call.

Worked as a quality assurance inspector. Quickly promoted to Quality supervisor of the department. My responsibility was to ensure proper training to new-hires and re-hires. Facilitated many classroom courses in Onboarding for new employees as well as provided individual training 1:1. Worked the Q.A. department floor and assisted in many roles required to get the job done.

Technical TrainerTrainer and facilitator of Standard Operating Procedures (SOPs) for water processing, testing, filtration, sanitation, monitoring, and quality assurance. Wrote SOP curriculum and did follow through. Safety procedures and OSHA guidelines, Lock/Out Tag/Out, FDA, EPA state and government guidelines. HACCP, HAZCOM, Field Testing, microbiology, Plating, lab tests, calibrations. Helped to implement new programs in new machinery equipment and updated curriculum accordingly. Facilitation of classes, team skills, leadership skills, and customer relations. Experience in manufacturing, packaging, and production in a fast-paced environment. Attended many classes to learn these procedures and skills. Attended company sponsored certification programs. The plant operates 24/7, and worked many hours to accommodate all shifts as a flexible and dependable worker. Team Lead on the Aspirations and Beliefs culture highlighting the company’s spirit and pride. Work well as a team member or on my own.