Donna Evenson Email & Phone Number

Alexandria, Virginia, United States

Woodbridge, Virginia, United States

Monitored employee attendancerecords to maximizeproductivity levels.Managed daily cash flow activitiesincluding deposits, withdrawals,transfers.Resolved customer complaintsregarding billing issues or productreturns promptly.Implemented best practices forstreamlining processes within thebusiness office.Lead a team of five associates to ensureaccurate accounting practices.Ensured compliance with applicablelaws and regulations governing theindustry.Developed strong organizational skills toensure accuracy in data entry andcustomer service.Developed strategies for improvingcustomer satisfaction ratings across alldepartments.Utilized organizational skills to managemultiple tasks simultaneously, includingdata entry, filing, and answering phonecalls.Developed strong customer service skillsby providing assistance to customerswith billing inquiries and paymentprocessing.Resolved customer complaints in aprofessional manner while adhering tocompany policies.

Alexandria, Virginia, United States

Maintained detailed records of allfinancial transactions including journalentries and account reconciliations.Performed reconciliations between bankaccounts and internal ledgers.Calculated and documented payroll datafor processing.Managed accounts payable andreceivable functions, ensuring timelypayments of invoices.Developed monthly, quarterly, andannual financial reports formanagement review.Prepared accounting information,producing financial statements inaccordance with accounting principles.Managed accounts receivable andaccounts payable, assisting withtransactional-level tasks.Reviewed general ledger accounts foraccuracy and completeness ofinformation.Developed monthly closing proceduresto ensure timely completion of month end close activities.Reconciled financial discrepancies bycollecting and analyzing accountinformation.Completed financial analysis andprovided recommendations.Monitored key account reconciliationsand balances to identify risks to financialstatements.Assisted external auditors in preparingaudit schedules by providing necessarydocuments in a timely manner.Developed and implemented recordkeeping and accounting systems usingcurrent computer technology.Conducted audits on a regular basis toensure compliance with generallyaccepted accounting principles.Wrote procedures and policies, drivingcontinuous improvement of financialprocesses.

Oxon Hill, Maryland, United States

Training and Revision Specialist for American Greetings in and out of stores, training merchandisers on how to run their accounts, and coordinating installations in stores.

Oxon Hill, Maryland, United States

I helped those who needed help completing their tax information.