Donna Gallant Email and Phone Number

Participated in overall company strategic planning and process improvement as it pertained to my departmentContributed to budgetary process for my department Managed team of up to 21 employeesResponsible for my department recruitment, hiring, employee job roles and job performance reviewsResponsible for workload distribution and program managementAssisted in training, coaching, mentoring and skills assessment of support staff; set short and long term goalsPresented before numerous groups both in person and through virtual meeting rooms representing the product and the employerProvided updates to stakeholders and reviewed sales and marketing communicationsDealt with various aspects of customer relations - needs, issues and concerns - point of escalationOverseen transition of team responsibilities resulting from company

Provided information and answered inquiries regarding programs - in person, by telephone and electronic mailMaintained records for special programs and prepared final reports evaluating programsPresented before numerous groups representing the product and the employerOrganized training sessionsParticipated in strategic planning and long range planning sessionsArranged meetings, set agendas, prepared documentation, minutes

Provided information and answered inquiries regarding programs - in person, by telephone and electronic mailMaintained confidential and departmental filesCompiled and designed handbooks and manualsGave presentations pertaining to company products

Compiled and designed handbooks and manualsResponsible for budget and budget analysis tor special events working in conjunction with finance coordinator, executive director and BoardDrafted promotional materials and correspondence, including promotional releases and publicity packagesOrganized logistics for seminars - location, catering, seating, literature, speakers, travel and accommodationCommunicated and liaised with senior administration, board members and donorsArranged meetings, set agendas, prepared documentation, minutes for special events: 24-Hour Relay, Festival of Christmas Magic and Donor RecognitionGave presentations pertaining to fundraisingParticipated in strategic planning and long range planning sessions

and schedules nursing units totaling 300 staff, taking into account rotations & collective agreementsMaintained staff files for payroll purposes 9 work hours, overtime, holiday & sick leave

Developed a business and marketing plan for business