Donna Groff Email and Phone Number

• Provides support for Field Operations and Sales to include assistance in preparation of presentations, report preparation and generation, file creation/maintenance. Monitor sales activities. • Develop reports on a monthly, quarterly and annual basis. • Post and highlight daily results and communicate opportunities/issues. • Calculate, document, and track both sales and operations incentives and recognition award programs and allocations. • Provides administrative support for Route Operations and Sales including preparation of presentations, report preparation and generation, file creation/maintenance.• Processes contracts, coordinates placement scheduling to insure new customer satisfaction. Assists in coordinating participation in special events, i.e., fairs and shows, and product donation requests.• Tracks and maintains timekeeping records, safety records and vacation schedules.• Manages inventory process including purchasing, physical inventory counting, variance research/evaluation. Recommends process improvements to enhance results.• Directs services such as computer and office equipment maintenance and repair, supplies, mail and files. Acts as liaison with vendors. Manages cell phone accounts– evaluates usage, makes recommendations for adjustments to service plans for cost efficiencies. Develops and maintains systems to track expenses, process purchase orders and invoices for payment.Contacted Customers for Collection accounts

•Monitored 8Microsoft Outlook Email Boxes Corresponding with sales reps and DSM/GSM’s on approving advertising, giving deadlines that correspond with work load & there client meetings & book closes.Receive copy for creation of ads for phone books & Magazines via mail or email,compiling them in the order of importance & due date. Enter in database into software. Researched all existing ads from previous years to use as reference.Tracking/Expediting for shipment using Microsoft ExcelEntering in Excel in due date order, logging when completeAlerting artists that ads are due for deadlines before (checking the status of the accounts to ensure they are returned on the required timeframe).Maintain Excel database of all incoming & outgoing ads.Quality Check & Proofreading.Review ad content & art design to ensure no art or spelling errors. Marking revisions when errors occur.Quality checking when ad is correct and remote prints to the proper sales locations per office coding.Maintain (multiple lines), schedules, turnaround timeframes for the department.Assist on small and large projects and coordinated workflow Provide back up for 6 supervisors in neighboring departments when needed.Provide executive support to all senior staff members including:Presentations, meeting agendas & staff meeting minutes.Updating contact/printer lists for shipments to all 62 sales locations across North America.Mentor to the Gen II by training on new products & monitoring their work.Main contact for sales representatives.Provide executive administrative duties to entire department consisting of 20+ employees. Maintain several reports tracking.Work with all project teams to ensure compliance and performed all relative document management tasks such as scanning documents, copy right addendums, rush & regular approvals.Process critical production for shipping documents, database entry/update, electronic submission/coordination of production requests.