Donna Harris Email & Phone Number

Atlanta, Georgia, United States

Administrative OfficerHelloHealth, LLC

Greater Atlanta Area

Metro Community Healthcare Raven Counseling ServiceRadiant Womens HealthGeorgia Center for Women, Atlanta Medical CenterGeorgia Center for Women, Emory Midtown, Atlanta

Greater Atlanta Area

United States

• Manage a staff of 10 employees• Oversees and direct the day to day practice operations• Process payroll• Manages financial resources to meet budget expectations.• Conduct all Human Resource functions• Manage all vendor accounts• Accounts payable• Monthly staff meetings.• Promote and exhibits excellent customer service in all interactions with staff and patients. • Provide conflict resolutions for the staff and patients• Evaluate employee job performance, counsel and discipline• Member of Rockdale Medical Manager Association• Accounting Software- QuickBooks• eClinicalWorks Software: Provided office support and programming for multi-user environment.• eClinicalWorks EMR system: Electronic medical records and billing system, Microsoft Word, Outlook and Excel

Lithonia

• Manage a staff of 12 employees• Oversees and direct the day to day practice operations• Process bi-weekly payrolls• Manages financial resources to meet budget expectations.• Conduct all Human Resource functions• Administrator for the practice 401k, and insurance plans• Manage all vendor accounts• Accounts payable – pay all bills for each entity.• Weekly management and monthly staff meetings.• Promote and exhibits excellent customer service in all interactions with staff and patients. Establishes this expectation with all staff and monitors compliance.• Provide conflict resolutions for the staff and patients• Evaluate employee job performance, counsel and discipline• Proactively seeks out and implements opportunities for additional market/revenue growth and overhead reduction.• Work with accountant on bank reconciliations and reports• Provide training consistency in completion of monthly reports, subsequently ensuring on-time payroll, accounts payables and receivable• Practice liaison for DeKalb Physician Hospital Organization• Accounting Software- QuickBooks Pro• Greenway Software: Provided office support and programming for multi-user environment.• Greenway EMR system: Electronic medical records and billing system, Microsoft Word, Outlook and Excel

Manage a profitable two physician, 4 mid-level family practice group. In addition, manage all financials and staff for 2 entities under Family Practice Center which are Atlanta Occupational Medicine and Atlanta Weight Management.Manage a staff of 35 employeesOversees and direct the day to day practice operationsProcess bi-weekly and monthly payrollsManages financial resources to meet budget expectations.Conduct all Human Resource functionsHandle credentialing process for providersAdministrator for the practice 401k,Profit Sharing, Cash Balance Plan and insurance plansContract re-negotiationsManage all vendor accountsAccounts payable - pay all bills for each entity.Conduct weekly management and staff meetings.Promote and exhibits excellent customer service in all interactions with staff and patients. Establishes this expectation with all staff and monitors compliance.Provide conflict resolutions for the staff and patientsEvaluate employee job performance, counsel and disciplineDeveloped a concierge medicine program for Family Practice CenterProactively seeks out and implements opportunities for additional market/revenue growth and overhead reduction.Work with accountant on bank reconciliations and reportsPrepare and file monthly sales tax reportsProvide training consistency in completion of monthly reports, subsequently ensuring on-time payroll, accounts payables and receivables.Accounting Software- Client Bookkeeping SolutionsMedical Manager Software: Provided office support and programming for multi-user environment.Encounter Pro- EMR system: Electronic medical records and billing system, Microsoft Word, Outlook and Excel

Manage and administer all account activity for cardiac and pulmonary testing facilities. Manage billing staff for the Southeast Region (18 locations). Provide diverse leadership and coaching support for billing staff.Traveled to locations; and Tennessee to train other Office Managers on the billing process and problem resolutions.100% posting of insurance payments and adjustments to billing system, resulting in consistent ad accurate revenue reports.Developed office procedures and staff guidelines, facilitating smooth daily operations and loyal office culture. Decreased the incidence of interpersonal conflicts and implemented expeditious problem solutions.Knowledge of ICD-9 and CPT codingMediSoft Software: Provide office support and programming for multi-user environment.Insurance billing & collectionsVerify and input billing information for insurance and guarantor billing.Administer weekly invoicing processes for contract billingMaintain and perform all electronic billing and contracts

Bachelor Of Science, Information Systems/Computer Science

Education record

B.S., Information Systems

Education record