Donna Hendrickson Email & Phone Number

Western In

I work with primary care and specialty physician practices in several areas of quality improvement activities, including safety, population health and patient quality measures. My quality team is responsible for the regional patient satisfaction data and improvement. I lead a regional monthly quality collaboration meeting and, department safety meetings. Currently I am working on a team on a new innovative platform to improve our population health data and outreach for our at-risk populations. In 2021, I started managing a population health team, including a social worker, health coach, medical assistant and RN to provide additional services to our Medicare at Risk population.

Indianapolis, Indiana Area

Managed quality data and patient populations for specialty and primary care providers . Provided education to providers and staff on quality measures, patient satisfaction. Audited patient data for quality metrics. Coached providers and staff on collecting Hierarchal Condition Categories and Quality metrics.

Crawfordsville, Indiana, United States

Crawfordsville In

Worked for 5 primary care providers. Provided patient care, assisted with procedures, performed Phlebotomy, EKG, injections, medication administration. I ordered all supplies for clinical operations. Managed clinical staff for 17 years. Oversaw OSHA and CLIA activities or 17 provider in Athens Medical group.

Associate Of Science - As, Medical Assisting, 3.9

Associates Of Applied Science, Medical Assistant