Donna Hill Email and Phone Number

My core day-to-day tasks in this role included• Mentoring and guiding a team of state directors and medical support staffto foster collaboration.• Overseeing a $120 million budget, ensuring financial oversight andresource optimization.• Designing and implementing strategic tools like the FTE calculator andOpportunity Loss Calculator.• Driving standardization by establishing over 200 Standard OperatingProcedures (SOPs).• Ensuring seamless delivery of healthcare services to an extensive clientbase across 35 centers.• Facilitating fiscal responsibility and strategic resource allocation inalignment with organizational goals.A section of my key accomplishments in this capacity entails:• Directed acquisition and opening of 7 new medical centers and expandedorganization's reach within the year 2023.• Innovated an onboarding process that streamlined new employee integrationand improved patient care delivery.• Engineered a 20% improvement in operational efficiency and patient servicequality by developing and monitoring key performance indicators (KPIs).• Achieved substantial cost savings and reduced annual budget by $1.5million through meticulous financial analysis and operational restructuring.• Enhanced customer satisfaction by tailoring communication and services tomeet the unique needs of different business sectors.SkillsBudget management - Strategic planning - Financial analysis - Processstandardization - Team leadership - KPI development - Onboarding processes -Healthcare operations - Resource allocation

The Specialists in Occupational Injury Care