Managed a global team, one of the largest Citrix deployments at Providence St. Joseph Health. Product management driving key features within the Providence HealthCare Citrix environment. This included building a vision for my teams, and identifying, analyzing, and mitigating risks and dependencies to achieve established annual and long-range goals for the business OR leading program management for cross-product or cross-market initiatives.Partner with design, research, engineering, and… Show more Managed a global team, one of the largest Citrix deployments at Providence St. Joseph Health. Product management driving key features within the Providence HealthCare Citrix environment. This included building a vision for my teams, and identifying, analyzing, and mitigating risks and dependencies to achieve established annual and long-range goals for the business OR leading program management for cross-product or cross-market initiatives.Partner with design, research, engineering, and ops leadership to guide the platform and Citrix Cloud team to build products focused on helping our organization and customers reach their goals.Establish a product vision and shared set of priorities across the team and the company, which meet the most important needs of our customers/clients.Work with communications, content, and across the organization to strengthen our brand messaging and develop strategies to launch products that are easy to understand and use.Ensure products are delivered on time with an extremely high bar for the quality of experience.Lead program updates during weekly and monthly business reviews. Show less

Director, AMER Healthcare TAM Segment VMware: Excel at strategic planning and building high-performance teams with goals to evolve in serving our Healthcare customers. Proven Business Manager with a history of exemplary leadership and strong customer and strategic planning skills that have brought about achieving goals with integrity for our customers, employees, and VMware company. Recognized commitment to honesty and integrity cultivates life-long business partners and associates… Show more Director, AMER Healthcare TAM Segment VMware: Excel at strategic planning and building high-performance teams with goals to evolve in serving our Healthcare customers. Proven Business Manager with a history of exemplary leadership and strong customer and strategic planning skills that have brought about achieving goals with integrity for our customers, employees, and VMware company. Recognized commitment to honesty and integrity cultivates life-long business partners and associates. Additionally, strategic negotiation skills result in consistently profitable campaigns—change agent supporting our Healthcare customers in their unique journey toward digital transformation:Drove Healthcare revenue growth of 54% and bookings of 118% during the 2020 pandemic, exceeding expectations in Technical Account Management (TAM) revenue and customer satisfaction scores (NPS) and utilized customer success guidance philosophy, saving a customer, in one example, $1.6M through accelerated digital transformations with both physical and virtual workloads.• We partnered with global business units to nurture relationships across healthcare accounts and drive additional services to meet increasing customers' goals. • Implemented Just in Time hiring for this organization to bring highly technical and diverse candidates, reducing hire time by four weeks, which included an extensive onboarding process to get the individuals in front of the customer with confidence. • Known in the industry for customer-facing, interfacing with executive stakeholders, and leading successful technical implementations, presales, consulting engagements, transformation programs, or other complex initiatives. Experience in value consulting with proposal development and execution with technology for Healthcare, Military, and lg scale Fortune 500 with a return on investment (ROI). Show less

Managed four teams; Staff of 38 employees: Applies diversified knowledge of systems, reliability, risk management, and requirements engineering principles, practices, and implementation in developing complex clinical diagnostic systems. Establishes the vision, develops procedures, and facilitates execution of strategic activities within the team for deliveries across the enterprise. Drives requirements into system and subsystem definition, architectural design focusing on product reliability… Show more Managed four teams; Staff of 38 employees: Applies diversified knowledge of systems, reliability, risk management, and requirements engineering principles, practices, and implementation in developing complex clinical diagnostic systems. Establishes the vision, develops procedures, and facilitates execution of strategic activities within the team for deliveries across the enterprise. Drives requirements into system and subsystem definition, architectural design focusing on product reliability, quality, and efficiency. Directed improvements to expand capabilities in systems, reliability, and requirements to engineering best practices. Advises teams on the selection and deployment of appropriate tools to industry standards. Leads an extended team in a functional discipline to complete project tasks to complete product development deliverables and meet critical business results successfully. •Accountable for large-scale IT infrastructures, including data center operation environments with 9,000+ servers and 24x7 support. • Reduced total cost of ownership by 50% for Windows servers through virtualization and licensing renegotiations. •Execute large/medium-scale merger acquisitions.•Lowered server-related incidents through the implementation of root cause analysis in the team. Show less

Direct leadership in Staff of 29 employees & contractors Medium-scale IT infrastructures, including data center operation environments with 5,000+ servers 24x7 support, 26,000+ corporate desktops, and 300 BB devices. Assessing new technologies to address business needs; designing, deploying, and supporting IT solutions; and managing the company's IT infrastructure staff with a focus on customer service for America Line, Shipboard, and Shoreside operations and the Westmark Hotel chain. Provide… Show more Direct leadership in Staff of 29 employees & contractors Medium-scale IT infrastructures, including data center operation environments with 5,000+ servers 24x7 support, 26,000+ corporate desktops, and 300 BB devices. Assessing new technologies to address business needs; designing, deploying, and supporting IT solutions; and managing the company's IT infrastructure staff with a focus on customer service for America Line, Shipboard, and Shoreside operations and the Westmark Hotel chain. Provide management, leadership, and direction to the team, establish work priorities, and evaluate proposed solutions to ensure that technology contributes to achieving the division's business objectives and enforces departmental strategies, policies, and standards. Ensures that team commitments are tracked, managed, and meet or exceed expectations maintaining a high quality of products and services. •Designed, implemented, and supported Microsoft technology environments and virtual infrastructure SDDC and Multi-Cloud computing. Provide Enterprise Windows standards, solutions, and high-level engineering, including strategic and tactical planning. Deliver cost-effective and right-sized infrastructure solutions in support of business objectives reduction. •Managed, consulted, and deployed organization/company mergers, developing business plans and technical solutions to utilize current technologies and business practices for a seamless transition, then merge. •Managed, Architect, and implemented Disaster Preparedness and Business Continuity plans, implemented DR site for Holland America Line in three months. Streamlined processes through automation and consolidation with disaster recovery and compliance in mind through implementing and automating Microsoft and VMWare technologies. The broad coalition of the data center using Cisco Blade and VMware with SRM failover of all systems to the DR site reduced physical hosts by 80% and datacenter footprint by 90%. Show less

Lead Senior System Engineer Boeing Defense and Space, Kent, WA August 1988 to August 2007 20 Years emphasis on security & tech. - managed and supported multiple classified programs in builds/migration that interact with the government in security policies for numerous classified environments. Ensuring D.o.D\AP inspections are passed per the government's requirements. Resolve conflicts between business strategies and overall security requirements; responsible for implementing the computing… Show more Lead Senior System Engineer Boeing Defense and Space, Kent, WA August 1988 to August 2007 20 Years emphasis on security & tech. - managed and supported multiple classified programs in builds/migration that interact with the government in security policies for numerous classified environments. Ensuring D.o.D\AP inspections are passed per the government's requirements. Resolve conflicts between business strategies and overall security requirements; responsible for implementing the computing security requirements of the Director/Central Intelligence Directive (D/CID), the National Industrial Security Program Operating Manual (NISPOM\JFAN) and other government Requirements documents, PCI, and Protecting Patient Privacy and Data Security data providing auditing for internal investigations if needed—promotions: from Business Management to Engineering to Technical Leadership.Boeing team leader in Business Management tasked former Rockwell and Boeing in consolidating and automating financial deliverables to the government—cost savings to the government $805K per year between the two locations. Boeing's 15 years of Engineering – the hard-cost saving of $8.8M due to the elimination of waste and soft costs associated with relocations and reallocations in resources Show less