Donna Roberts Email & Phone Number

Whitestone, Hereford

• APM Project Management qualified (PMQ)APMG Agile Foundation qualifiedProfessional SCRUM Master PSM1 qualifiedAssociate for Project Management (APM) MemberManage software development, architecture and integration.
• Providing support and consultancy for both product and process to the company, as required
• Utilising stakeholder management skills to manage relationships with both internal and external stakeholders and clients.
• Ensuring that risk and issue management and mitigation is a central function throughout project delivery.
• To successfully matrix manage project team members demonstrating problem solving, troubleshooting and diplomacy skills.
• To effectively apply methodology and enforces standards and best practice.

Hereford

• Completed an advanced certificate in Procurement & Supply through CIPS (Chartered Institute of Procurement & Supply) Facilitates the end to end procurement process, establishing fundamental requirements, sourcing.
• Adhering to allpay's Best Value principles; aiming to buy the best possible service at the best possible price.
• Identification of the highest quality and best performing suppliers
• The suggestion of enhancements in supplier relationships to improve performance
• Ensuring suppliers meet and exceed allpay’s expectations
• Providing suppliers with incentive to maintain and /or continuously improve performance levels

Hereford, United Kingdom

• Responsible for the management of the Contracts team. Duties include:
• Holding annual appraisals, weekly one-to-ones and team meetings.
• Review of leave requests, monitoring time sheets and sickness, carrying out return to work interviews.
• Recruitment, creation of job descriptions and adverts, CV shortlisting, carrying out interviews and scoring applicants.
• Very familiar with the obligations and commitments of a framework partnership; work closely with the Northern Housing Consortium the North East Procurement Organisation and ESPO.
• Keenly contributes to service improvements such as new systems and ways of working.Other duties include:

Allpay

• Responsible for the co-ordination, negotiation and management of approximately 375 of allpay’s Bill Payment, Prepaid, Cashless, Broadband and Card Services client contracts. Experience in reviewing 3rd Party Contacts.
• The addition and amendment of client pricing on the internal system
• Chief responsibility for the calculation and application of a monthly RPI adjustment to pricing.
• Reporting on various systems to collate data and pricing.
• The point of contact for internal enquiries into the department, ensuring all systems and records and meticulously maintained and updated for regular future reference.

Hereford, United Kingdom

• Responsible for the creation and maintenance of the company’s Contracts Log; ensuring third party agreements are regularly reviewed by contract owners with the aim to contribute towards the company’s Value for Money.
• The promotion of a company-wide drive for efficiency savings, the management of VFM meetings and regular reporting to the Resources Committee.
• Overseeing the tendering process, introducing the company to, and managing the new e-tendering system; Mytenders.
• Overseeing the receipt and opening of all tender bids whilst ensuring that colleagues meet legal tendering guidelines when writing tender invitations.
• Reporting all tender decisions and contract renewals to the Resources Committee.
• The management of several meetings involving the booking and the co-ordination of attendees, the creation of agendas, minute taking and the collation of reports for the Board.

Hereford, United Kingdom

Avce In Business & Law, Business Administration And Management, General

High School, Gcse

10 GSCE A* 2x A 3x B 4x C