Donna Roberts Email & Phone Number

Manchester, GB

Manchester Area, United Kingdom

o Led a team of Revenue and Margin Assurance specialists to successfully design, test and implement revenue and cost controls over new products.o Developed automation of existing controls to allow increase of control scope and creation of Power BI Dashboards giving senior stakeholders visibility.o Review outputs of controls to identify and resolve areas of.

The overall purpose of the role is twofold:To ensure the on-going approval of the Sky Talk Telephony products to the requirements of the Ofcom Metering and Billing Direction and to ensure Sky’s Voice & Broadband provisioning systems and processes deliver Compliance to both the Ofcom General Conditions and prevailing legislation, and that any planned.

• Responsible for the accuracy and integrity of all tariff plans within the billing system and for demonstrating the accuracy of the billing system to external auditors
• Assisting RA Manager in producing appraisal documentation for the Metering and Billing scheme.
• Provided measurement statistics for Metering and Billing scheme
• Preparation of audit plans, including end- to- end process mapping and identification of process improvements/best practice recommendations
• Responsible… Show more
• Responsible for reconciling CDR data from switch/service provider through to billing, this included end-to-end monitoring of call records