Donna Shaw Email & Phone Number

Goose Creek, SC, US

Charleston, South Carolina Metropolitan Area

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.Preparing reports and analyzing data to assist management as.

Rockville, MD

• Review grants applications to ensure that the applications meet the criteria for a grant
• Review incoming application to ensure compliance with program announcement and adherence to screening requirement
• Responsible for organizing and handling the review of applications received in response to Program Announcements prior to submission to Program Office
• Conduct pre-review training calls, field reviews, or on-site meeting reviews as necessary
• Meet with the Program Officer to set up a timeline outlining the dates that certain application milestones need to be met by the reviewers
• Review grant applications for inclusion of all required and necessary documents to ensure the received application is thorough and complete prior to submission to reviewers

Washington, DC

• Perform any additional grant related assignments and correspondence duties assigned to me by the Grants Management Director
• Review grants applications to ensure that the applications meet the criteria for a grant
• Review incoming application to ensure compliance with program announcement and adherence to screening requirement
• Responsible for organizing and handling the review of applications received in response to Program Announcements prior to submission to Program Office
• Conduct pre-review training calls, field reviews, or on-site meeting reviews as necessary
• Meet with the Program Officer to set up a timeline outlining the dates that certain application milestones need to be met by the reviewers