With over 25 years’ experience in the ICT industry, Donna has performed a wide variety of roles including Senior Project Manager, Senior Business Analyst, Change Manager, Enterprise Architect, Business Architect, Method Consultant and Process Analyst.Having managed her own successful consultancy, Donna is well known and respected in the ICT community and has developed excellent relationships with all her Clients.Her extensive experience in various competencies enables Donna to work at all levels, strategic and operational.Donna is fully committed to developing and recommending cost-effective business solutions that meet the business needs and implementing efficient work practices.Leveraging her exceptionally strong stakeholder management and change management skills, Donna works closely with stakeholders assisting them to embrace the changes being implemented. Donna drives initiatives to achieve business value harnessing business leadership and stakeholder engagement. Donna is a recognised expert in the field of Business Process Modelling and provides training in Business Process Modelling using the Business Process Modelling Notation (BPMN) and Business Process Reengineering (BPR). Donna is also a certified TOGAF trainer.Donna has a flexible and practical approach and is competent in all stages of a project life cycle. She can lead a project from inception through to ‘hands on’ implementation or can perform a specific analysis or design role in any environment.Donna’s leadership qualities, interpersonal skills and knowledge base gains her respect from her staff and management alike.Donna has several years’ experience in various industries including Health, Transport, Banking, Insurance, Pensions, Finance, Telecommunications, Retail, Parcel Delivery, Transport, Mining and various Government Departments.
Listed skills include Business Process Improvement, Business Process, Business Analysis, Project Management, and 20 others.