Donna Smith

Donna Smith Email and Phone Number

Business Architect at Northern Territory Health @ Synergistics Australia
brisbane, queensland, australia
Donna Smith's Location
Greater Brisbane Area, Australia
Donna Smith's Contact Details

Donna Smith personal email

n/a
About Donna Smith

With over 25 years’ experience in the ICT industry, Donna has performed a wide variety of roles including Senior Project Manager, Senior Business Analyst, Change Manager, Enterprise Architect, Business Architect, Method Consultant and Process Analyst.Having managed her own successful consultancy, Donna is well known and respected in the ICT community and has developed excellent relationships with all her Clients.Her extensive experience in various competencies enables Donna to work at all levels, strategic and operational.Donna is fully committed to developing and recommending cost-effective business solutions that meet the business needs and implementing efficient work practices.Leveraging her exceptionally strong stakeholder management and change management skills, Donna works closely with stakeholders assisting them to embrace the changes being implemented. Donna drives initiatives to achieve business value harnessing business leadership and stakeholder engagement. Donna is a recognised expert in the field of Business Process Modelling and provides training in Business Process Modelling using the Business Process Modelling Notation (BPMN) and Business Process Reengineering (BPR). Donna is also a certified TOGAF trainer.Donna has a flexible and practical approach and is competent in all stages of a project life cycle. She can lead a project from inception through to ‘hands on’ implementation or can perform a specific analysis or design role in any environment.Donna’s leadership qualities, interpersonal skills and knowledge base gains her respect from her staff and management alike.Donna has several years’ experience in various industries including Health, Transport, Banking, Insurance, Pensions, Finance, Telecommunications, Retail, Parcel Delivery, Transport, Mining and various Government Departments.

Donna Smith's Current Company Details
Synergistics Australia

Synergistics Australia

View
Business Architect at Northern Territory Health
brisbane, queensland, australia
Employees:
12
Donna Smith Work Experience Details
  • Synergistics Australia
    Senior Consultant
    Synergistics Australia Jan 2019 - Present
    Australia
    Managed and delivered various projects including but not limited to:• Developed Governance and Stakeholder Frameworks along with an Enterprise Architecture services roadmap for Rio Tinto - Oyu Tolgoi mine, Mongolia• Developed Business Process Modelling guidelines using BPMN along with video-based Business Process Modelling training for Rio Tinto - Oyu Tolgoi mine, Mongolia• Developed an Application Roadmap for Kestrel Coal• Developed current state processes for most of the business areas within Kestrel Coal• Delivered a Request for Proposal for PRONY Resources which resulted in the successful selection of a Vendor to transition business applications from Vale to the new entity - Prony Resources.
  • Trident Business Solutions Pty Ltd
    Director
    Trident Business Solutions Pty Ltd 1989 - Present
  • Ea Learning
    Trainer
    Ea Learning Jan 2018 - Jan 2020
    Australia
    TOGAF® Standard Version 9.2 for various EA Learning ClientsApplied Business Architecture training for various EA Learning clients.
  • Queensland Health
    Principal Project Manager/Business Architect
    Queensland Health Aug 2016 - Jan 2019
    Brisbane, Australia
    Donna was engaged at Breast Screen Qld to re-baseline the Online Portal project that was in trouble. Under Donna’s management, by restructuring the project and using a Prince2/Agile methodology, the Breast Screen solution was implemented successfully within 5 months. Donna commenced Phase 2 to deliver breast screen letters to General Practitioners electronically. Again using a well-structured Prince2/Agile methodology, Phase 2 was successfully delivered on 4 September 2017, on time and within budget. In September 2017, Donna was requested to assess the IT systems in the Cancer Screening Unit and deliver a Roadmap for the unit which Donna completed just prior to December 2017. A key recommendation from the Roadmap was to conduct a Business Process Review (BPR) of the processes associated with the use of the main Breast Screen system.Donna conducted the business process review engaging eleven (11) Breast Screen services across Queensland and identified a number of business problems with the aging technology and its inability to support the business. She documented the current and future state processes including use cases , conducted a options analysis and delivered an Options Paper which recommended assessing the market for potential solutions to replace the Breast Screen system. She released a Request for Information (RFI) to the market to determine if any viable, cost effective solutions were available. She facilitated the evaluation process and using the information from the RFI she delivered a Business Case which was provided to management for consideration.Using a Prince2/Agile, Donna also managed another project to implement Data Matching Software which was procured through an Invitation to Offer process and was implemented on time and within budget in January 2019.Business engagement and stakeholder management being one of Donna’s key strengths, contributed to the successful outcomes of all the projects.
  • Queensland Health
    Principal Project Manager
    Queensland Health Jul 2015 - Jan 2018
    Brisbane
    The ieMR Program is responsible for rolling out the Digital Release to Princess Alexandra and Cairns Hospitals enabling Princess Alexandra Hospital (PAH) to become the first large scale digital hospital in Queensland. As a Principal Project Manager, Donna’s key responsibilities were to:• Engage with key Clinical Directors within the hospital to assist with business readiness activities;• Support the Project Director at PAH to oversee the activities performed by the Project Managers for each delivery stream;• Manage various streams of work using Agile and Scrum methodologies;• Deliver project plans;• Provide support at go live.Donna was also asked to manage and facilitate Joint Integrated Testing and User Acceptance Testing which she delivered on time and within budget enabling the program to meet the go live deadline date.Following the successful implementation of the Digital Release at PAH, Donna was asked by Senior Management to establish the Analysis, Design and Configuration (ADC) team in preparation for subsequent implementations at other Queensland hospitals.The ADC team, under Donna’s management, is now the key area providing services for the Medications Management project due to go live in October 2016.
  • Queensland Health Lady Cilento Childrens Hospital
    Principal Project Manager
    Queensland Health Lady Cilento Childrens Hospital Oct 2013 - Jun 2015
    Anzaq Square
    The LCCH ICT Program was a large portfolio of work established to deliver the required ICT into the new Lady Cilento Children’s Hospital. Donna had two (2) roles:• Transition a portfolio of Enterprise and Clinical applications • Assist the business with their business transformation activities Donna successfully transitioned thirty four (34) applications into the LCCH on time and within budget.In addition to the portfolio of applications, Donna was also responsible for supporting eight (8) business areas. Working closely with the business areas Donna facilitated and managed the business transformation and readiness activities ensuring that the business were well prepared for the transition to the new hospital.Key activities and achievements included, but were not limited to:• Delivery and management of the Project Plan and Schedules for each of the applications and business transformation activities;• Risk and Issue Management;• Development and management of the Work Packages to initiate the work for various teams;• Assisted and mentored the business to prepare for the transition including identifying the gaps between their current state and future state;• Facilitated and prepared the business for the new environment;• Management of the activities for HSIA resources to prepare the applications for the LCCH;• Supported the business at go live managing their issues and ensuring that they could care for their patients with minimal disruption.Following the successful opening of the Lady Cilento Children’s Hospital, Donna was tasked with delivering the 140 applications for the new research building opening in May 2015 and engaging with the business areas moving into the building.
  • Self-Employed
    Consultant
    Self-Employed Jan 1999 - Jan 2019
    Brisbane
  • Aurizon
    Senior Project Manager
    Aurizon Mar 2013 - Sep 2013
    Donna was solely responsible for transitioning some 3000 users using telecommunication services from various providers over to a new Telstra contract. During this time she was also solely responsible for implementing a Billing System provided by InfoView Technologies using the “software as a service” model.• Delivered Project Plan and Schedules using PRINCE2 Methodology• Risk and Issue Management• Managed Budgets• Transitioned some 3000 mobile users to a new Contract. • Delivered the business processes (BPMN) for the new work practices • Delivered the work instructions • Developed the Policy and associated procedures • Developed a Service Catalogue • Managed and implemented a Billing System provided by Infoview Technologies using a “Software as a Service” model
  • Nhvr
    Business Analyst
    Nhvr 2012 - 2013
  • Ibm
    System Architect Training And Consultancy
    Ibm 2010 - 2013
  • Department Of Health, Queensland
    Project Director
    Department Of Health, Queensland 2010 - 2012
    Various Projects
  • Gold Coast City Council
    Consultant
    Gold Coast City Council 2007 - 2008
  • Dept Of Communities
    Consultant
    Dept Of Communities 2007 - 2008
  • Dept Of Communities
    Consultant
    Dept Of Communities 2007 - 2008
  • Dept Of Communities
    Consultant
    Dept Of Communities 2007 - 2008
  • Queensland Transport
    Business Architect
    Queensland Transport 2004 - 2007
  • Queensland Police Service
    Senior Business Analyst
    Queensland Police Service 2003 - 2004
  • Dmr
    Senior Project Manager
    Dmr 1999 - 2000

Donna Smith Skills

Business Process Improvement Business Process Business Analysis Project Management Stakeholder Management Prince2 Change Management Enterprise Architecture Project Delivery Requirements Analysis Business Process Re Engineering Business Process Design Business Requirements Strategy Bpmn Process Improvement Business Transformation Analysis Requirements Gathering It Strategy Governance Business Process Redesign Project Portfolio Management Prince2 Practitioner

Donna Smith Education Details

  • Holy Family Convent
    Holy Family Convent

Frequently Asked Questions about Donna Smith

What company does Donna Smith work for?

Donna Smith works for Synergistics Australia

What is Donna Smith's role at the current company?

Donna Smith's current role is Business Architect at Northern Territory Health.

What is Donna Smith's email address?

Donna Smith's email address is do****@****.gov.au

What schools did Donna Smith attend?

Donna Smith attended Holy Family Convent.

What skills is Donna Smith known for?

Donna Smith has skills like Business Process Improvement, Business Process, Business Analysis, Project Management, Stakeholder Management, Prince2, Change Management, Enterprise Architecture, Project Delivery, Requirements Analysis, Business Process Re Engineering, Business Process Design.

Who are Donna Smith's colleagues?

Donna Smith's colleagues are Olimpio Filho, Peter Drysdall, Abigael Seville, Michael Blayney, Gulce Duru.

Not the Donna Smith you were looking for?

  • Donna Smith

    Visual Merchandiser / Product Development
    Greater Sydney Area
  • Donna Smith

    Team Leader People & Partnerships At Wyndham City Council
    Greater Melbourne Area
  • donna smith

    Recruitment Partner At Busy At Work Where We Empower ….
    Australia
  • Donna Smith

    Director - Managed Services - Deloitte
    Greater Sydney Area
    1
    presenceofit.com.au
  • Donna Smith

    Senior Human Resources Advisor At Wa Primary Health Alliance - Wapha
    Greater Perth Area
    1
    hbf.com.au

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.