Reports to Head of Supply Chain, North America, with overall ownership for Supply Planning Operations supporting four (4) manufacturing sites, through an organization of five (5) direct reports and 37 employees. Directly accountable for key performance metrics related to timely customer service - order to ship, inventory, sales & operations planning (S&OP), and planned execution for new item launches. Collaboratively develops regional supply strategy to manage product life-cycle transitions across all technologies, efficiently launch new items, and optimize production capacity in a way that improves cost and quality of customer service. Responsible to cultivate the supply chain talent pipeline, while implementing training strategies that strengthen both organizational reliability and capability.

Supply Chain & Logistics point contact to strategic customer, directly accountable to improve MARS Candy/Gum product supply reliability through developing joint supply chain business partnerships, enhancing logistics process flow and distribution costs, and managing coordination of transportation and multiple site distribution (3PLs) shipments to Kroger

Customer-facing Operations Director with ownership for premium/specialty retail brand, private label, and industrial ingredient Sales & Operations Planning processes & deliverables, including customer service order acquisition and execution, materials and production planning, materials and transportation sourcing, warehouse and distribution operations. Responsible to lead improvement of all sales operational performance measures, reduce sourcing costs for both materials and transportation, while coaching direct reports to deliver excellence in service and product availability.

End-to-End Supply Chain Director of supply chain process execution for four (4) internal plants and six (6) external manufacturing/co-packing sites. Owned all supply chain operational processes, including supply strategy, material planning & delivery, capacity planning, order management, customer services, sales & operations planning, transportation, and distribution planning. Developed direct reporting managers to lead and influence results in matrix relationships with site integrated planners, while implementing supply chain processes that drive improved product availability, on-time delivery, and inventory. Accountable for ongoing service performance of Third-party Logistics (3PL) providers, External Manufacturers and Order-To-Cash Service providers. Led emerging product/packaging competitive sourcing bids to successfully:• outsource manufacturing & warehouse distribution for hot fill operations and minor brands in the US & Canada; and, • transition 3PL providers, achieving vertical startup with new transportation provider during end-of-year holidays.

Customer-facing Supply Chain Leader representing Hershey to major grocery retailer. Responsible to deliver all supply chain metrics between multiple Hershey and Kroger distribution centers, while building customer relationship, enhancing corporate supply chain image, and advocating customer needs within internal supply chain. Cross-enterprise and internal supply chain project leader delivering promotion execution, supply chain strategic plans, and alignment with key retailer contacts representing procurement, corporate supply chain, transportation and logistics functions. Responsible to lead coordination of customer and sales forecasting input to improve forecast accuracy and in-store service through collaborative planning with sales, demand planning, distribution and procurement.

Primary supply chain leadership contact to Kroger’s national supply chain network. Led execution and planning for $500,000,000 annual warehouse-delivered business, enabling 12% growth in consecutive years. Co-led internal organizational restructuring of display-ready vehicle processes through process mapping that reduced order lead time and drove cross-functional alignment.- Hosted inaugural Kroger and PepsiCo Supply Chain Top:Top, as well as Sales Planning and Supply Chain Leader Summit.- Reduced ongoing reclamation deduction stream by $7,000,000. - Implemented sales forecast processes to improve promotion forecast accuracy by 15%, improve service by 10%, and implement make-to-order display guardrails that reduced manufacturing whip, waste, and ongoing display inventory levels.

- Senior Customer Service Operations Manager of five team (55 member) organization, delivering on-time reliability, product availability, order management, invoice and cash management results. Championed a highly engaged service culture to increase customer responsiveness, as the North American functional leader of customer service training and service culture. Direct responsibility for hiring, placement, and development of managers and hourly employees.- Sr. Mgr., Customer Team Logistics Operations, North American Market Development Organization- Manufacturing and Integrated Planning Manager, Ivorydale Soap Plant- Manufacturing Team Manager, Ivorydale Soap Plant