Founder, Lighthouse Travel & Tours — 2001 to 2006 Genealogy Research, Personal Heritage New 2022:: History and Ghost Walks Santa Clara Downtown• Develop and establish strategic relationships with multiple key account decision-makers for inbound sales of event and tourism business, examples are Cisco, GE Multilin, Society of News Design.• Successfully manage and develop vendor relationships in the transportation and hospitality industry, winning best regional hospitality award of 2004.• Develop proprietary contract and scope agreement template to secure payment to use successfully with key strategic accounts with local programs. • Holistic Tour Consultant: Our deep research produces a personalize list of activities for individuals to do on their trips. Accomplishments and Affiliations:Awarded the The Best Guided Tour from the Silicon Valley Concierge Association Hospitality Awards, 2004. Winning this esteemed award is because of always listening to what inbound people need when coming to our unusual region and trying to fill the need with the distinctive planning of local trips, and nurturing a long lasting network.Proud to be included with Super Bowl 50 Business Connect program -approved supplier (included in the BCRG (Business Connect Resource Guide) of Super Bowl 50. Past Women Business Enterprise, Certification with Supplier Clearinghouse (See Certifications below)http://www.superbowl50businessconnect.com/#gTroJPS5AE2Eyjl7.97CCRA | Where the Travel Industry Connects member with TRUE Code Travel and Lifestyle Blog: Fun Tour Guru http://www.funtourguru.com/p/about.htmlDeveloped useful curriculum and taught workshop, "How to Start a Tour and Event Company at local community college to help others succeed with building their own organizations.Travel Business is active with i.e. California Seller of Travel insurance, business license and affiliated with independent meeting planning.

Support businesses and organizations in multiple ways - payroll, marketing and helping your business craft and tell your value proposition or share your community’s story with business research and recording your story authentically. Research consultant gathers information from credible sources and provides an analysis of his findingsDetermined and effective senior business leader, with a proven record of consistently customizing business strategies that build relationships and help clients reach their goals across Readily available for Business Research, Genealogy Research, Business and Personal HistoryClients are businesses who desire to obtain data about specific topics.Significant client list available with request. Project needs: Research projects | Data | Content | Systems maintenance & implementations | Marketing | Accounting/Payroll/HRAccomplishment: Successful HRMS Implementation with BambooHRSystems: Adaptable to new organization budget and accounting software | Experienced in Quickbooks,| Microsoft Dynamics | Intact | Wide knowledge of Payroll and Human Resources Software | Microsoft office, including powerpoint, excel, word, and email | Research Optimization and HTML | Wordpress ForumResearch projects See my Business Profile at:https://www.linkedin.com/in/donna-west-50799657/

The Return of Santa Clara’s “Heart” – an amazing, economically vibrant, Downtown – to its original Street Grid starts 2022. Our first of five visions is to return of the exact footprint that includes historic Franklin and Main Street intersection next to Santa Clara University. Follow our LinkedIn page for updates and see our social media at our website. This is a group of organized concerned citizens and residents who created Five Key Visions for Our Downtown Santa Clara revitalization. There have been been 6 failed attempts to revitalize including the initial attempts in the 1960s.My contributions - Head of Research, Social Media committee includes 4,500 member Facebook group, Google Business page, LinkedIn page administrator, Website administrator, City Council talksHead of Research - Two years of investigative research used to educate city leaders for downtown revitalization precise plan with the first city Urban Planner, Precise Plan and Form Base Code for approval in 2023. -Research solutions to questions and challenges on employing 40 and more Downtown best practices data that include both success and fails with demographics, revitalization story, urban planners located in the local bay area and across USA. Ex. Downtown Fort Worth, Downtown Chattanooga, Downtown Mountain View, and more. -Discussions, interviews, and established relationships with significant recognized Urban Planners/Architects with Master Plan experience with result of hiring our first Urban Planner team with form base code experience in 2018. -In depth research of local train transit center and connections -Air, rail, bus results in the city first Station Area Plan and Task Force that connects Santa Clara, CA to Airport. -Santa Clara City research includes demographics, local history, deeds, from microfilm newspapers and county deed records, uncover artifacts and families names lost from destroyed downtown-Urban Renewal research of downtown revitalization local and across USA

Every generation has a story. Talk to History is a 501(c)(3) organization, that seeks to bridge the generational gap between youth and the elderly, so that we may strengthen our intergenerational relationships, while valuing and preserving history. We believe that every generation has a story to tell. Because of this, we give students access to these stories by learning the very history of their community. This, in turn, teaches students to value and embrace aging and preserve the history of the adults in their area. Please direct email us to set up conversations.Mission: Talk To History exists to help children connect with the vibrant stories of the living historians that reside within their own communities.Vision: We are the change makers of how people look at aging. We envision a society that respects every generation, values aging, and cherishes history through shared storiesContact us about our programs now! We collaborate with schools, retirement organizations, and other organizations . We are speaking with focused partners for our Board and fundraising opportunities.

-Engaged a Social Media strategy to support this 50 year old non-profit organization to be visible as #genealogy and #history is trending. -Volunteer Genealogy Consultant, assists with people who walk in to library with research on their family history and local city and county history. -Publicity Chair with society in 2018.

Accomplishments:Article reach of 60,000 readers in 2010/2009.and recipient of 3 Editor Choice awards for finding unusual article ideas. Use SEO and keywords. Lifestyle and Travel Blog is affiliated with Sacramento Bee Blogging Community (Sacramento Connect) and earned Daily Editor Picks and Choice Photo Awards.Writes convincing Proposals, Timelines, Agreements, Instructions, Itineraries, (including government proposals)Areas of Expertise:Creates ContentContent ResearchCreates Unusual Photo Content and Social Media ContentUses Google Analytics MeasurementsSEO Keyword Search with Adwords Keyword ToolVerifies FactsPaid Publications:Private ClientsBlissfullyDomestic.com Suite101.comNon Profit Newsletters: San Francisco Tour Guide Guild, San Juan Bautista State Historical Park, Silicon Valley Concierge Association, Women's Connection Magazine, San Jose, CA

HRMS Implementation Consultant, Implemented the business first Human Capital Management System.-Planned implementation deliverables and timeline with project team and systems team. -System study and understanding of company's environment.- Migration and testing of existing data. -Trained the project team, management, and employees. -Went live intiatives and continued maintenance.

Grateful to have found this excellent, exciting, innovating, and yes, fun company now in the growth stage. “Axcient is an entirely new type of cloud platform that eliminates data loss, keeps applications up and running, and makes sure that IT infrastructures never go down.”

See below under volunteer work for my why.Collaborate with volunteer team to educate Congress and other local government officials about the needs of this devastating disease and what effects it has on people - caregivers and those with the disease. Liaison between Alzheimer's Association, government officials, and volunteer team advocates to communicate needs.Create Social Media content with pictures

Recipient of client appreciation and service as an On-Site Meetings Manager.Performs contract work for Northern California meetings, conferences, tradeshows and events; including on-site dinner meetings, conferences, product launches, webcast and satellite-cast meetings in a range of industries, including technology, medical, pharmaceutical, and software quickly and to clients expectations with minimum instructions. Yes, with expertise with set up/breakdown of A/V equipment and quickly reconciles meetings revenues and costs.

Performs contract work for Northern California meetings and events; including on-site dinner meetings, conferences, product launches, webcast and satellite-cast meetings in a range of industries, including technology, medical, pharmaceutical, banking, and software quickly and to clients expectations with minimum instructions. Yes, has expertise with set up/breakdown of A/V equipment.

Featured Blogger & Online West Coast Moderator with Facebook GroupLeading National Tour Professional Organization with one-stop information solution

An entrepreneur, stepping in new position as Asst. Controller, Accounting/HR for private company, with a role as Project Manager using a team of internal and selecting external resources. Goal was to implement new integrated financial and operations software and payroll/human resources software resulting with assisting the CFO and executive team in preparing for Initial Public Offering and developing policies and procedures with transition of company. Became public April 1999. Hands on, pays attention to detail, resilient, and completes projects.

Two Project Accomplishments: Implement new accounts receivable module on with existing accounting system which generated accurate customer accounts to use with collection calls. The results reduced the outstanding customer receivables to 30 days and under. I collaborate with the new Director of Human Resources in establishing the first Human Resources dateabase to process managements reports needed.