Donna West Email & Phone Number

Basingstoke

Ensure the insurance programme is appropriate for the business needs across Centrica, through partnering with the respective areas of the business and engaging with external suppliers.Work closely with the Centrica businesses to deliver an insurance programme that meets the needs of the business taking into consideration risk appetite and legal and jurisdictional requirements. Understand emerging, current and proposed business requirements (including change activities); ensuring any Insurance implications are identified and addressed.Liaise with Brokers and Insurers to identify cost effective Insurance solutions to support the business needs, whilst remaining abreast of emerging markets.Provide guidance and training on all aspects of insurable risk. Manage and maintain development of risk management system, Origami Risk. Delivery of data insights and analytics

Basingstoke

Responsible for managing and coordinating the data gathering, analysis and integrity of information critical to the Insurance Programme.Working with key internal stakeholders and external service providers to facilitate the flow of information, including the collation of essential details data for renewal.Management of the MI dashboard at both group and business unit level, detailing the full Cost of Insurable Risk and claims costs

Salisbury, United Kingdom

Business analyst in an international company operating in Europe, Singapore and the Middle East.Responsible for supporting and delivering project requirements throughout change initiatives across projects and sites.

Salisbury, United Kingdom

Responsible for managing the Operational Excellence program and delivering continuous improvement in support of the business strategy. Achieved 9% saving in 12 months with a zero budget spend.

Salisbury, United Kingdom

Responsible for the management of three teams of between 10 and 15 reports, covering performance management, development and service delivery. Delivered agreed service levels in both a back office servicing, risk and call centre environment

Salisbury, United Kingdom

Responsible for providing personal complaints management service to UK and International customers within FSA (FCA) and FOS guidelines, including compensation assessment and payment.

Bsc Natural Sciences, Science, Degree

Btec National Diploma In Business & Finance, Business/Commerce, General