Donna Woods Email and Phone Number

Essential Job Duties and Responsibilities:• Led cross-functional teams in the execution of critical projects encompassing research initiatives, enhanced maintenance protocols, comprehensive inventory management, and the implementation of robust safety and security measures.• Spearheaded cost optimization initiatives for waste management, janitorial services, and landscaping contracts, ensuring full compliance and identifying opportunities for savings.• Procured a diverse range of fixtures, furnishings, and equipment, including specialized maintenance tools, to optimize operational efficiency and support facility upgrades.• Managed the competitive bidding process for external contractors, providing comprehensive project oversight to ensure adherence to timelines, budgets, and quality standards• Developed and meticulously managed the monthly maintenance general ledger budget, ensuring accurate cost allocation and adherence to financial targets.• Spearheaded the recruitment and interview process for facility and maintenance personnel, implementing innovative strategies to attract and secure top-tier talent.• Proactively managed the facility calendar, identifying and resolving scheduling conflicts to ensure seamless maintenance support and optimal facility utilization.• Served as a central point of contact, effectively communicating maintenance needs and event requirements between the maintenance department, faculty, staff, and parents to ensure prompt resolution and seamless event execution.• Proactively assessed the condition of facilities to identify and address maintenance and repair needs, ensuring a safe and well-maintained environment.• Implemented and oversaw a robust work order system, optimizing workflow efficiency and ensuring timely completion of maintenance tasks.• Establish a comprehensive preventative maintenance schedule for the facility.

• Expertly managed all logistical and financial aspects of TV episodic and short film productions, including budget oversight, scheduling, location scouting, vendor contract negotiation, and daily on-set operations to ensure smooth and efficient production execution.

Drove substantial revenue growth for club and personal training programs through strategic initiatives and process optimization, maximizing output while minimizing costs.• Implemented service excellence checklists for all operation directors to ensure consistent delivery of high-quality service and enhance client satisfaction.• Established and maintained comprehensive operational policies, procedures, and training programs across all Southeast territories to ensure consistency, efficiency, and adherence to best practices.• Optimized operational budgets and ensured adherence to financial policies, legislative regulations, and PFS standards to drive profitability and operational efficiency. Led the revision and implementation of key policies to enhance performance and compliance across all areas.• Cultivated and leveraged strong relationships with PFS employees, external partners, and vendors to foster collaborative decision-making regarding operational activities and strategic goals..• Elevated the overall customer experience by developing and implementing comprehensive customer service training programs focused on enhancing service delivery and exceeding client expectations.•. Oversaw all aspects of human resources management, including staffing, employee development, performance management, compensation and benefits administration, and implementation of progressive discipline procedures.• Developed and launched the Peak Fitness Internship program, providing valuable hands-on experience and mentorship to college students pursuing careers in the fitness industry. This initiative successfully fostered emerging talent and created a pipeline for future staffing needs.• Demonstrated a consistent track record of success, progressing rapidly from General Manager (2016) to District Manager (2019) and ultimately to Director, exceeding performance expectations at each level.

• Successfully managed the design and construction of customized fitness spaces for corporate clients, ensuring alignment with their specific needs and preferences.• Led the successful execution of all fitness center build-out projects, overseeing project scope, timelines, and budgets to ensure on-time and within-budget delivery of high-quality facilities.• Ensured a seamless transition of fitness facilities to corporate ownership by providing comprehensive training to operations and fitness staff on all necessary procedures and protocols.

• Led and mentored a high-performing team of 15 bartenders and servers, fostering a customer-centric culture and consistently exceeding service expectations.• Drove significant revenue growth by consistently exceeding sales targets, achieving a remarkable 20% increase in bar revenue within the first year.• Meticulously managed inventory and stock levels, ensuring optimal operational efficiency and effective cost control.